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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,478

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Love the VU Team! And thanks for the shirt!!

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

Todd is extremely personable and took to the time to get to know us and what we needed. Every time we spoke to him about our home loan it felt like chatting with a friend. We were originally only looking for information but Todd made us feel great about moving forward with buying our home!

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend

I'll greatly recommend all three team to anybody. I greatly and sincerely appreciate your team Andy. You all made first time home purchase seem stressles and less painful. Thank you all.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend

As a combat Vet. With extreme PTS and trust issues, VU made the process simple and easy. After a year of looking, finding, offers, bad realtors, VU stuck with me as I did a for sale by owner without a realtors on seller side and my side. Easy easy. Just want to say thank you to all at the VU family!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

Very satisfied as of now

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Veterans United made our first home buying process so much easier and quicker than I expected. They were responsive and always willing to answer any questions we had. It was simple to add needed documents and information to the myveteransunited portal and it helped me keep up with what was needed on my end and where we were at in the process. I will recommend Veterans United to everyone I know who is eligible for a VA loan. I felt like we were truly being taken care of by our loan team!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

This is the second time using Veterans United. The service is the best. Nick and his team made everything simple and easy.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process streamlined, and an overall positive experience. I had certain criteria in mind and they were patient through the whole experience. They removed the guess-work and were clear and concise with what was needed from all aspects for the purchase. I’m very grateful I chose Veterans United, and they answered the call.

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
Would Recommend

I recently had the pleasure of working with Jessica Pratt and her incredible team at Veterans United Home Mortgage, and I cannot express enough how positive my experience was. From the very beginning, Jessica was professional, knowledgeable, and genuinely caring about my home financing needs.She took the time to explain each step of the process, ensuring that I felt comfortable and informed. Her team's dedication to providing exceptional service was evident throughout our interactions. They were always available to answer my questions, no matter how small, and their responsiveness made me feel like a valued client.What stood out the most was their commitment to helping veterans and their families. Jessica and her team truly understand the unique challenges faced by veterans when it comes to securing a home loan, and they go above and beyond to provide tailored solutions that meet those needs.Thanks to Jessica Pratt and her phenomenal team, I successfully secured a mortgage and am now a proud homeowner. I highly recommend Veterans United Home Mortgage to anyone looking for compassionate and expert guidance in their home financing journey. Thank you, Jessica, for making this experience so positive and memorable!

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

This is the best team you will work with. Hands down!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was nothing short of amazing! The team’s communication was top-notch, ensuring we were always informed and supported.
Maggie went above and beyond, making sure our questions were answered even while she was on vacation.
Tere’sa’s thoughtful check-ins were truly appreciated, often serving as helpful reminders along the way.
Heather was an absolute gem—patient, knowledgeable, and incredibly accommodating when showing us homes.
Mike worked tirelessly to make the process went smooth and stress-free, especially with those to-do list. That website is a genius idea by the way, it gave deeper understanding, and allowed for a smooth upload without hassle.
The entire teams expertise and dedication made all the difference, and we couldn’t be more grateful. We highly recommend Veterans United to EVERYONE!"

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Drew was also great. We probably worked with him the most via phone. Hes very knowledgeable and efficient.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend

It’s been a pleasant experience working with Veterans United. I’ve made mistakes in buying my last two homes but it wouldn’t have even been possible without my VA loan and the team at VU that helped seal the deal. Thank you for the support for my family!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

4 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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5 out of 5 Stars
Would Recommend

Informative, easy to work with, on point, no B.S.If you're a Veteran thinking about buying a house or looking to refinance your current one... look no further... this outfit is legit... Decisions come easy for those of us in the US Coast Guard, but this process is so easy even a Marine could do it!

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Audrey McFadden was exceptional as well. The lady that helped us with our home owners insurance was great! (I’m sorry, I think her name was Jeanne). We would like to emphatically express that the Veterans United team we worked with went above and beyond to help us close on our home very quickly. We first saw the home on March 13th and closed on March 31. The entire process was very efficient, no delays, no problems with miscommunication. We feel that to have this team of individuals who work so well together is rare. Please express to the entire team that worked on our loan our gratitude.
Sincerely,
Paul and Rosenell Whorley

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Danny was so awesome and really made the experience so easy. He explained everything so clearly and was easy to get ahold of. He and his team were so great and helpful every step of the way. We love our new home and are so grateful to have had such a seamless and positive experience. I would recommend veterans united to anyone I know who is looking to purchase a home!

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

As i said above the team at Veterans United are top of the line professionals who work hard for you in the home buying process.

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
Would Recommend

Just an awesome experience throughout the entire home buying process. Our entire team worked so well together and made everything so easy every step of the way. Communication is a big thing for me, and the communication here was top notch. Would highly recommend using Veterans United Home Loans to any, and all veterans. Will definitely use them again in the future 👍🏻#VU4life

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

More Reviews

See all 417,478 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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