While Tyler was lovely, communication with the underwriting staff was a bit frustrating. We left several voicemails that were never returned, emails were sent a day late, and generally the process was only smooth because Tyler went above and beyond. I recommend a messaging app to communicate with underwriting, I think it would expedite the work.
Veterans United has the most professional team to work with.
While this isn’t my first home purchase, it is one I’ll remember forever. Closed early, zero issues or hiccups, the nicest team; I’m super impressed and so happy!
Veterans United and Haley Smith were great to work with! They were able to get me competitively low interest rates compared to the market and they were able to process it quickly!Thanks to them, I was able to do a quick cash out refinance on my investment property. From this cash out re-fi, I was able to buy myself a new jeep!!
This is my second time going through Veterans United and both times were pretty much hassle free! I want to thank Josh and his team for helping my wife and I get our dream home to raise our kids up in. I have no doubt that Josh and his team are the best in this business and they have my support 100% I will be recommending him and his team if I ever hear a fellow veteran or my military buddies trying to buy a house! It was a pleasure working with this team!
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Joel was absolutely amazing. I am happy to have worked with him. I appreciate the gift from the team for our new born.
This is the happiest our family has ever been in our new home! That is entirely to thanks to this amazing team here at Veterans United! These wonderful people on this team made my family and me feel like were right at home through this entire process. Huge shout out to Josh Jennet, Mike Keith, and Grace. You beautiful people are truly God sent! Every moment of this was extremely comfortable and uncomplicated. The MyVU app is super user friendly and keeps you up to date throughout the entire home buying process. If you or somebody you love are thinking about buying a home. I highly recommend these wonderful people over here at Veterans United. God Bless!
Devan and Lauren were extremely wonderful to go through this process with. I am so thankful for both of them.
Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
Kyle and his team were patient and extremely informative. Any question my wife and I had, they responded promptly and thoroughly.
Having gone through as much Trauma as I've been through....Brain Aneurysm/Stroke.....
I thought I would Never be a Home Owner....
I set back and watched other Veteran friends get their Houses.....I Saw a Veteran United post while at my local library....I read it and Here We Are....Best decision I ever made.
From start to finish, Veterans United Home Loans was there for us - supporting us every step of the way. Our entire team was responsive, diligent, industry experts, and beyond kind. They truly care for veterans.