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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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Total Customer Reviews


Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown


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Showing all 378,393 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

4 out of 5 Stars
Would Recommend

House had mice problems and was never brought up- even when the pest inspector came, nothing was said about mice. I got sick because of it and even now I can’t use the stoves over to cook because I can’t get help lifting it up so I can clean it. For my first house, I expected more, got much less than I was hoping for but am content knowing this is mine and I can make investments to its fullest potential

headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

I couldn’t be happier with my team. They were such a joy to work with and very knowledgeable. I hope all veterans get to work with these lovely ladies!!

headshot image of Marina Fajre

Loan Officer: Marina Fajre

NMLS# 2491641

5 out of 5 Stars
Would Recommend
headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

0.5 out of 5 Stars

I’m sure this won’t go on the website or be in a commercial. But I’m going to say it. All the extra fees Veterns United charges you are malarkey. If they had of done their job. Then things would have been right. However I signed the first closing documents thinking everything was correct. But they weren’t. This ended up making my new payment almost $500.00 dollars more than what I was told. Partly because VU did not do their part. I had been paying taxes at the rate of the person that lived at this residence previous to me. Taxes were $9.71 that only happens if you’re 100% disabled. I’m not they new that. So I had to resign new closing documents under duress. I had to sign the documents or would be in legal trouble. The loan officer I had would not return my calls and the other agent I had just happened to be on PTO when the signing was due. So now I’m stuck with twice as much on the initial closing cost which put me 5 years worth of payments behind my original IRRL. I will never use this company again. Their agents are inexperienced and lack the knowledge to get thing’s correct from the start. Not to mention they took another house payment out of my account for the old loan that I will have to wait 30 days at minimum to get back.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

I loved having a full team of members help, they made the buying experience go very smoothly. I would 10 out of 10 recommend.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

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5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Great working with this crew on my First house. We closed and I had the keys to get in the very next morning which happened to be my birthday. If you ever heard the phrase "Best Birthday ever" this fell into that category

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

The whole process was Straight forward and I had plenty of support and communication every stop of the way.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

2.5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend

Aaron Boner, as Nick’s right-hand man, plays a pivotal role in ensuring seamless operations and exceptional service at Veterans United. His commitment to assisting my concerns is truly commendable. Aaron’s expertise and professionalism contribute significantly to the positive experience I’ve had. Kelsey Alwood responsiveness and efficiency in handling paperwork and research are nothing short of remarkable. The fact that she promptly addressed my email on a Sunday speaks volumes about her dedication to customer satisfaction. Kelsey’s attention to detail and proactive approach makes her an invaluable asset to the Veterans United team. Both Aaron and Kelsey exemplify the high standards of service that Veterans United provides. Their unwavering commitment to assisting veterans and their families is truly commendable.

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

3 out of 5 Stars
Would Recommend
headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

The process was truly easy! No complaints and will use them again in the home buying process.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

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4 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
Photo submission from Billy R.

Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

The team did an excellent job.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Good Morning America…..
I first must say, I am a soldier that is a true believer of the Chain Of Command, for all due process, to be able to have true successions of not only my true testimony but I am Sure many other Veterans ans soldiers as also their families….Short n Sweet…. As follows…
I am. Soldier that has had 2 brain surgeries, the first within my active duty time.
A brain reconstruction, a facial reconstruction, arriving termed D.O.A….
Only for the VA, medical to undergo nothing short from a miracle surgies….
Thus saved my life in July 03-1983……
Upon my journey thru life saving my true factual life once, coming to a time a a true homelessness in 4 states, over 3.5 years…
With true medical severities in and out of hospitals just soldiering on… Thus The VA always seemingly catching up to me, only for me to keep soldiering on leaving them only shortly behind….
Upon my attempted suicide, again saving my life with a surgery of plummeting a 9 inch filet knife up under my chest rib cage……
I am a true t’estimant of the true efforts and true redundant diligence that from the top down, as to many agencies to list, only as many have cam to know this soldier that has fought for my true physical and mental stability, to be able to say her n now today…..
I own my first ever home, thru the Veterans United… home program…..60 years oldTop down
I truly thank God for the Veterans mission, thus that was created and put in motion,BOLD
I must say, redundantly with such efforts, with a true dignity…And true Honor…
With a true loyalty to all Veterans…..May God BlessEvery truly supportive politician
May God Bless The Veterans Affairs
May God Bless Every Soldier and familyLast but never leastMay God Bless America
The Only True Land of freedom, yet lived for yet died for,
So our families can bbq and tell bed time stories.And LOVE a Country that truly stands alone in savoring and flavoring and fighting every day for our TRUE FREEDOM

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

More Reviews

See all 378,393 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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