Moya Brown and her team was very easy to work with. I thoroughly enjoyed the buying experience with them. They made it so easy and smooth every step of the way. I would highly recommend Veterans United and Team Moya Brown to any veteran looking to purchase or refinance.
SF.
Very pleased Staff deserves 10+
Just great all around!!
the whole experience was easy. It started by clicking on a house on Zillow we liked last year. After we decided to wait about a year to purchase a house we found a house we liked that was sold the day we got pre-approved. We then decided to look at the house we ended up buying and were able to start the buying process that day. Brad and Katie made it simple and we never felt stressed during the process.
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
Thanks for getting it done so quick!
Underwriting is terrible.
Response from Veterans United
On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Joseph, we value your patience and commitment in sticking with and providing the necessary documentation to satisfy the conditions of your loan. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.
We were very happy with VU and would recommend them to anyone.
Sat at closing for two hours waiting for funding I am a Marine Corp vet and I wouldn’t recommend you to my worst enemy
Response from Veterans United
Hi James, thanks for keeping us in the loop and for sharing your experience. We understand the stress involved when an unexpected complication delays a home closing. Domino closings, while convenient on one hand, can often cause delays while one closing waits for the documents from the other. There are also aspects of the loan closing process that can only take place once all conditions have been satisfied; it is important that we take all feedback into account and look for ways to promote an excellent customer experience. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time
My son used veterans United as well and he was very pleased told me dad it will be so easy you will sale right thru the process he was right