From the very beginning of my home buying journey, Veteran's United was to notch. I received a nice surprise in the form of a welcome package with some swag. My loan officer made the pre-approval process easy. There was minimal documentation required and they were simple to upload. The team at Veterans United made themselves available after hours and even on weekends whenever I had a question or needed a cost sheet to submit an offer. It's a tough market for Veteran home buyers and even when it was recommended that I use a "local" lender instead of VU, I saw that VU's customer service was head and shoulders above the rest. Other lender's could not even come close the the money that VU saved me on closing costs. There were no last minute surprises or hidden costs. The realtors and title agent even commented at closing that they were very impressed with the VU team and that the communication was excellent. I'm so glad I chose Veterans United and highly recommend them!
Everyone did an outstanding job. Was very helpful and helped with all our needs. Very good office and staff. I would recommend them to anyone.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
The whole team has been nothing but helpful through out the whole process. I could not have asked for a better team.
I can’t say enough about how the team helped me!!! Thank you all!!!!❤️❤️
There is not enough good things to say about this team. Awesome communication, Very timely and accurate. Will definitely recommend them to anyone that ask who to go through.
We have purchased a few other homes with different lenders, so we are no strangers to this process. However, this was my first experience with Veterans United and I thought I knew what to expect. I was wrong. The promptness of my Loan Officer and her team was impressive. The effectiveness of the communication system, their process, and the staff were nothing short of exceptional. This was not an easy home to buy given the current market conditions, but having this team from Veterans United made this experience substantially less painful. I am not sure if we would have made it to close if it wasn't for the loan team. Their positive and consistent communication practices earned their weight in gold. Thank you!
Under writer Sarah not for sure if without her and Larry we would be were we are today in our new condo. Both working together to make everything so smoothly and stress free Hat off to both of them
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
Hands down the best company and team. I definitely recommend if you are looking to by a house.
This the first time I have Veterans United Home Loans to buy a house and the experience was amazing for the way everyone worked to get the loan approved
and me into the house I wanted . I what thank everyone for an outstanding job.
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Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
I also want to thank Tim, and Michael for them contributions as well!!!Everyone was helpful and welcoming!! Their team deserves a 20/10 for excellence!!! They all worked well with each other, and that eased a lot of anxiety I had during the mortgage process. I would 100% recommend Veterans United for other Veteran's and their families!!! My family is appreciative for your team!!!
