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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,941

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Over all I was very pleased with my experience my financial team was amazing I couldn’t have asked for a better team. The process was stressful but went better than according to plan. A special thanks to Montgomery and Conner for being so good at their jobs and making me feel assured that I was making good decisions. Thanks again

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

I’m so grateful for Veterans United. I started this process in 2023. I needed to clean up my credit and they told me exactly how to do it and what I would have to do to get approval. 2024 rolled around and the process from pre approval to closing was made so easy by my team. Being a first time homebuyer they explained everything to me. My team reached out regularly to ensure that every step of the process was clear to me and gave me the motivation that I needed to continue the process. When all was said and done I have zero complaints about Veterans United. I am grateful for this organization and my team. THANK YOU Veterans United for turning a dream into a reality.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Tim and his team provided extrordinary customer service and were an absolute pleasure to work with. Their communication was efficient, timely, and they were responsive and extremely knowledgeable when assisting with all questions and concerns.Thank you to Veterans United for helping me close the deal!-Jeremy

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
Photo submission from Billy R.

Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

I could not have chosen a better, seemingly more sincerely invested, team than those I worked with at VU. The company itself was great to work with and I liked using their app.
My only real complaint was unfortunately at the eleventh hour. I don't know if a message failed to reach me, or if it was an oversight on their end, but I was not made aware that I needed to wire my down payment, or even what account to send it to until the lawyer for the estate I was buying from asked about it. I came in expecting to cut a check, so that was a bit stressful.
Overall I would absolutely recommend VU.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

2 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I recommend all 10 stars! I believe veterans United was outstanding! Professional!!!!

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

They seemed to cared and did everything to get me approved at the rate I wanted. Conscience, caring, concerned

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
Photo submission from Jodeen B.

Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Veterans United home loans definitely cares about their veterans that’s for sure. Zach Harrison is one of the most dedicated people I’ve ever met. He is absolutely without a shadow of a doubt for his Veterans. I highly recommend all veterans to use veterans United and ask for Zach to be their loan officer.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

3.5 out of 5 Stars
Would Recommend

The majority of my issues were with the VA loan process and the delays related to the VA.Also, the paper trail process could have been explained to me in a direct and up front manner, I thought that offering paystubs and account info would be sufficient but in the end the transferring of money between my wife and I became a tedious explanation that I felt was not worth the time to invest in given our truncated closing time.I would also comment on the closing process and the delays we encountered. We were forced into a hotel at our own cost and had to lease both the houses we were selling and buying in order to account for the delays in closing. This was an inappropriate financial cost to my wife and I.I am just glad to be done with this process.

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

5 out of 5 Stars
Would Recommend

Veterans United is the only lender I would use when buying a home. Our buying process started to take a turn for the worse but our loan Officer, Zach Roberts kept the deal moving forward and got us everything we needed, day or night. As a veteran, I appreciate that level of hustle and commitment...

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I will definitely use again!!

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

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5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
Photo submission from Tsimnuj T.

First home purchase!!!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

More Reviews

See all 389,941 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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