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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,101

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Everyone did such a fantastic job! I couldn't have done it without everyone! The long hours and all of the tasks were completely worth it. I wouldn't have changed a single thing about my home buying experience with the team that I had! Thank you so much!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend

Great experience with Veterans United Home Loan and with Alice and the VU team who made every effort to communicate with us effectively. .

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

It went so quickly and everyone was very professional, calm, and helpful.

headshot image of Angie Poggi

Loan Officer: Angie Poggi

NMLS# 2637966

3 out of 5 Stars
Would Recommend

The underwriting process was frustrating. Specifically duplicated efforts to answer the same questions or provide documents they could have asked for initially. They appeared either new at the position or unprepared for what they needed. These delays ultimately resulted in us needing to move deadlines. It was also sometimes difficult for our realtor to in get in contact with VA United.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

4 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
Photo submission from Summer P.

Amazing experience using Veterans United. They communicated extremely effectively and we never felt in the dark! Would highly recommend!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

The support and guidance by the team during this process was amazing and could not have gone smoother.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

4.5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Alice and her team were amazing. They made the process so smooth and made the process stress free

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Thank you for making this dream come true, homeowner ship is something I never that I could achieve but we did it ! Thank you veterans untied Thank you, Annette, for making the impossible possible for me and my family!

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

I’m really grateful for everybody that was involved

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

I couldn’t have asked for a better experience with. Veterans United! My loan officer Jennifer did such a great job and really went out of her way to give personal attention to every detail and answer all my questions. I also really appreciated the calls from my home buying concierge Bailee to make sure I had everything I needed!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

2 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

I could not be more grateful to Sean and the Veterans United team. This is the second time working with them and I would never go anywhere else. They take the time to answer any and all questions. They explain things in detail. The mobile notary that came to the house was so kind and walked us through every detail. Thank you all so much!

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

In a tough and daunting decision of money borrowing, loans and home ownership, VU has got your back. Not just for veterans, as I could see how vital and effective their mortgage process would appeal to anyone seeking a home loan. They’ll always be my first call if I seek another home loan or refi. They’re like the chick-fil-a of loans where it’s their pleasure helping you ;)

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Great experience and we was well taken care of.
We had no hiccups . Fast and easy!

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

4.5 out of 5 Stars
Would Recommend
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Good experience.

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

I have zero complaints about Veterans United. This was my first time buying a home, and I have only had other people's stories to go on. The recurring theme we had heard was that the process was difficult and frustrating. Veteran's United and their team made the process exceptionally simple and stress-free. I would recommend them to any veteran, especially first-time homebuyers!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

More Reviews

See all 423,101 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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