Easy process, very helpful!
Thank you so much to my Veterans United team. Never stop being great. Other veterans need you just like I did! It was over the top great!! I never want to work with another company or group of people again!
Veterans United may not be the easiest to deal with, with all that they ask (this was my only home buying experience though) but overall they were great. I closed on time, just wish I could have closed a bit sooner.
I was never in the dark with the where the process was at. The team kept me informed every step of the way, and was more than willing to help with any questions that I had
Thank you so much Veteran’s United….for making my homebuying dreams come true…
As a first time home buyer.I was excited, but also very nervous and stressed out. Everyone did their part to help me along and checked up on me frequently to see if i needed anything. i would highly advise anyone who qualifies to use veterans united.
Big shout out to Justin and Jared for helping us buy our first home! We are so happy! Thank you for making the process so easy and smooth!
Lauren Ross made this experience awful
Response from Veterans United
Hey Edgar,
I’m really sorry to hear that your experience wasn’t what it should have been. That’s not the kind of service we aim to provide, and we’d love the chance to learn more about what happened. If you’re open to it, please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com. We take feedback seriously and want to do what we can to improve.
We couldn’t hope for a better team than Veterans United. They were personable, available and professional from initial contact through closing. In short, they were flawless. Their “To-Do List” helped navigate us through the complicated process of securing a home loan. With Veterans United we were able to make our dream come to fruition.
Mike and Shawna was always quick with an answer to whatever question I had. They were very supportive, calling and walking me through the parts I didn't understand. I always felt like I was their only client.
Really easy. Mostly done online, simple process. Great customer service.
