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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,547 reviews
852 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,547 unfiltered reviews

Starting on Page 9 of 15,919. Return to Page 1

5 out of 5 Stars

I couldn't dare say enough nice things about Veteran's United and the team that helped me move into a new home. Whether it was the closing, or the insurance, or talking me through a stressful part of my life, this team reached out and helped me with EVERYTHING. Thank you so much to this team!

headshot image of Tommy Heller

Loan Officer Team Lead: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Our loan officer, Harry Basnight, was excellent to work with! He was knowledgeable and helped us navigate the home buying process as first timers. He negotiated low rates on our behalf and was available and communicative throughout the experience. His commitment to his work and his clients is evident as he routinely went the extra mile for us. We leaned on his expertise through the process, and greatly appreciate his honesty. Highly recommend Harry and Veterans United!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4.5 out of 5 Stars
headshot image of Moya Brown

Loan Officer Team Lead: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

The team I had (Chase, Andrew, Erica) was nothing short of amazing. I was a first time home buyer that felt absolutely no pressure during the process. The communication, speed, and knowledge of the job these individuals had spoke volumes. Thank you once again everyone.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Casey and his team were amazing. They helped and fought for me every step of the way! They always had answers to any questions I threw at them. I highly recommend them for your VA home loan!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

I truly cannot say enough good things about Harry Basnight and his team at Veterans United. From start to finish, Harry absolutely crushed it.He was professional, knowledgeable, responsive, and ALWAYS available when I had a question — or one of my routine home-buying meltdowns. 😂 He never made me feel like I was bothering him, always took the time to explain what was happening, and somehow managed to keep me calm throughout what can be an incredibly stressful process.Harry made me feel like he genuinely cared about getting my family to the finish line, not just closing another loan. Having someone I trusted completely throughout this process made all the difference.I would recommend Harry and his team 100x over. If you’re using Veterans United, ask for Harry. Seriously. ⭐️⭐️⭐️⭐️⭐️Thank you, Harry, for helping us get HOME! 🏡❤️

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

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5 out of 5 Stars

This process went seamless

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Very straightforward process they basically did it all for me with very good communication.

headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

Great team, great service

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

When things got stressful Stephen went to bat for me

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars
headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

5 out of 5 Stars

I’m a disabled veteran and Larry guided me through the world of home buying with great care, compassion and established trust from day one. Although this isn’t my first home purchase, Larry was the very best loan officer I’ve ever teamed up with BY FAR! Thank you for your guidance Larry!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

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Experience first-hand why 381,391 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

A great group of people who make you feel like family.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

As the first time homebuyer and potentially only home buyer, there are little things questions, you don't know. You have that would be difficult on your own, i would recommend working with this group again
It helps to take frustration out of the process.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer Team Lead: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Tyler and the whole team were absolutely wonderful to work with.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Dane Jackson

Loan Officer: Dane Jackson

NMLS# 2407552

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

My team was always available for questions, very helpful and honest, made the experience awesome for first time home buyer.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Derick and his team did an outstanding job guiding us through our home buying experience. They had great communication throughout the process and provided services that were helpful getting things scheduled for the move that no other lender has done for us in the past. I would recommend them to all veteran's looking for VA financing.

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

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