Absolutely great experience! The team made the home buying experience really easy and even helped us out in making sure we could our expenses during our PCS. Honestly can’t recommend them enough.
Highly recommend Jessica Galvin at Veterans United!!!My wife and I recently closed on our home here in San Diego, and I want to share our experience working with Veterans United, specifically Jessica Gavin and Nicole Sedelmeier. We started this whole home buying journey back in 2023, and at that time we were already preapproved with three different lenders, so we’ve dealt with lenders and banks trying to sell us their products, pushing things we didn’t ask for, and not really giving us the information we needed. As first time homebuyers, we didn’t want sales pitches; we wanted knowledge, clarity, and someone who could actually guide us.Fast forward to this year, and we were struggling again with two different lenders. Communication was terrible. Loan officers kept changing – five times total – and every time we’d get an email saying someone new was assigned to our file. We were constantly playing phone tag, waiting days for email replies, and never actually connecting with anyone. We needed a loan team that wasn’t restricted to banking hours and actually cared about keeping us informed.Then we met Jessica Gavin, and everything changed. Our first introduction meeting with her set the tone. She wasn’t pushy. She wasn’t trying to sell anything. She didn’t make it feel like a business transaction. She asked what we already knew, what we didn’t know, and what we wanted to understand. Since we didn’t even know what questions to ask, she gave us a list of topics to start with. Each topic opened the door to more questions, and she answered everything clearly and patiently. We left that meeting feeling confident, like we finally found someone who actually wanted to help us.The very next day, we decided to move forward with Veterans United, and Jessica did not disappoint. We started a messaging thread with her to keep communication open, and she stayed responsive every step of the way from preapproval to fully underwritten preapproval. She provided estimates for every home we put an offer on, broke down numbers in a way that made sense, and made sure we always knew exactly where we stood. The service was honestly amazing.Two months later, when we finally went under contract, Jessica introduced us to Nicole Sedelmeier, her transaction coordinator and that’s when the final stretch began. Nicole handled the closing and escrow side, and she made everything feel easy. She was organized, proactive, and always ahead of deadlines. She walked us through the contract and loan process, made sure we understood every document, and kept communication strong the entire time. Nothing ever felt rushed or confusing. With Jessica leading the loan side and Nicole coordinating the closing process, our loan was completed within the 16 day timeline; and to top that off, we were clear to close in just 7 days. For first time homebuyers, that’s wild. With them, it felt normal because everything was smooth, organized, and communicated clearly.If you’re looking for a lender who’s responsive, knowledgeable, and actually cares about making the process smooth, I’d absolutely recommend Veterans United, especially Jessica Gavin and Nicole Sedelmeier. They made a huge difference for us.
Thank you to Veterans United for all of the assistance! Casey, Drew, Zachary and Susan were top notch!
Excellent service from Billy all throughout process.
I just want to take a minute to thank Eric Harmon for everything he did for us to make the loan even possible. His professionalism was absolutely remarkable. He guided us through every step of the way and ensured us that everything was going to be fine. ( Dennis the worry wart). He did everything he said he would do and plus some.Kudos to Eric we need more people like him in customer service. 15 stars !!!!!Sincerely
Patricia Menezes
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Veterans United and their team went above and beyond with my VA refinance loan.
Veterans United team are by far the best!!!
I’m a Marine vet, I’m 30 years old and a single full time father to a beautiful 6 year old girl. Aimee and the rest of the team at veterans United did a wonderful job with taking care of me. I started the process on my 30th birthday and 45 days later I closed on my home. The team was wonderful and did everything with no hiccups. They were happy and so excited for me making me feel part of a wonderful family. Thank you all so much to Aimee and the rest of the team at VU!!
I greatly appreciate how responsive and helpful the Veterans United team was throughout the entire process. We had a challenging transaction due to issues with the sellers, but the team went above and beyond to keep everything moving and make the deal work. They made a difficult process much easier for us, and I would highly recommend them to anyone looking to purchase a home.
I have now purchased 2 homes through Veterans United and both purchases went through effortlessly. Highly recommended. We've never missed a closing date, never had any issues with the homes I've purchased, and the team is very attentive. I really feel like I'm given the VIP experience every time. I look forward to my next purchase with them. Thank you Jon A and the entire team for being a trusted source for the biggest investments in my life.
This is the second house she helped me get. The process was quick and easy and Madison actually cares about me. Hard to find service like that. And I know because I sell cars and I provide world class service!
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Outstanding service and responsiveness.
Veterans United delivered an outstanding home‑loan experience from start to finish. It took me a long time to find the right property, and throughout that entire journey they stood behind me at every step. Their team was consistently professional, patient, and proactive — exactly what you hope for when navigating a VA loan.Communication was fast and clear, and every part of the process was explained in a way that made me feel confident and supported. Any time something changed or a new requirement came up, they were already ahead of it. I never felt lost, rushed, or left guessing. Instead, I felt like I had a dedicated squad making sure everything moved smoothly.My loan officer (Dan) and the entire Veterans United team made this experience genuinely stress‑free. They coordinated seamlessly with my agent, kept me updated, and made sure I always knew what was needed next. The online portal was simple to use, and every document upload or signature was quick and straightforward.After working with them, I fully understand why Veterans United is the top VA lender. They treat Veterans with respect, they communicate like true professionals, and they make the home‑buying process feel achievable — even during the tough parts.
Very patient and they helped us with everything the team was amazing with us
Ann and Bridget were so kind and patient. Everything went smoothly.
Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!
Amazing, for my first time buying a home and using the VA home loan program I was a bit nervous at first but Steve and his team were perfect and answering my questions and making sure we had everything we needed when we needed it.
Kyle was very helpful all throughout the process of us purchasing the home. He provided us with important information that we needed to know and answered and questions that we asked him. Overall I would recommend Veterans United to anyone who qualifies.
