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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,236

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 417,236 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

0.5 out of 5 Stars

Just like everything else VA associated, Veterans United is just as incompetent. I would have much rather gotten a conventional loan and avoided contact with my “loan team”.I do not want further contact from Veterans United for any reason moving forward.

Response from Veterans United

Hi Arthur,

I’m really sorry to hear that your experience left you feeling this way. That’s the opposite of what we hope for anyone who works with us — especially someone who served.

I hear you loud and clear on not wanting further contact, and we’ll absolutely respect that. If you ever change your mind or decide you’d like to talk through anything, our Client Advocate team is here to listen. You can always reach us at 1-800-212-5200 or ClientAdvocate@vu.com — but only if and when you’re ready.

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

This was a fun experience it was only stressful because I have a 2 year old and I’m sad I couldn’t leave a review specifically for Anna. My goodness that woman was amazing as well. Oh she’s the loan coordinator.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

The entire team at Veteran United was in my corner from start to finish. Helpful friendly and patient. The home buying experience was like "Mr. Toad's Wild Ride" but the team at Veteran United kept me grounded and walked me thru everything. I would recommend them to any buyer!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

3 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

3.5 out of 5 Stars
Would Recommend
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend

I would 10/10 recommend for anyone to use VA homes united and would use them again myself if I needed. They made the buying process as smooth as possible even giving the unique situation I had.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
Photo submission from Lisa J.

Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

The process was fast and the experience was better with Veterans United since I was coming from a process with a lender who never gave me detailed information like my Veterans United loan officer did. 100% recommended.

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Everyone was amazing really made this process good smooth. They were always answering my questions and my concerns. Me and my family appreciate all their hard work. Once again thank you all for your help

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Love the texting platform, it's easier to capture my attention on time sensitive matters

headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

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5 out of 5 Stars
Would Recommend

Our repeat business with Veterans United, specifically Moya Brown and her team, speaks volumes. Both experiences were outstanding, and we wouldn't hesitate to recommend them to anyone in need of a home loan.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
Photo submission from Kyle E.

Excellent experience! We had our offer in and closed in under 30 days! Chace will go out of his way to help get things rolling fast while making sure you understand everything. Highly recommend! Thanks again.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

My complete team Matt, Noelle, and Rynda, were always available to answer any questions or concerns I had during the buying process. Everything was as smooth as silk right up to the closing. Every T was crossed and every I was dotted. Very professional and they were exceptionally kind.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

More Reviews

See all 417,236 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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