Very professional the whole team. I was a little hesitant but after talking with VU they helped ease all of my concerns
Trey Barrow was absolutely outstanding in every aspect from start to close. He went above and beyond and kept us informed the entire way, without question an asset to VU. Will definitely recommend to anyone. Thanks again my friend for a job well done.
From day 1 to the end was such a smooth ride. our loan officer had the most upmost professionalism, very knowledgeable. 💯 Without a doubt would recommend veterans United.kudos to your team.🙌👏🏼👏🏼👏🏼
They answered every question I had, the process was fast and easy, and everyone was just happy to be on board.
Rachel and Stephen have been fantastic! Stephen went above and beyond!
This was the greatest experience I have had w/a home loan provider!So smooth and easy.
Great folks to work with!
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I filled out rate reduction paperwork a month ago and have not heard anything about it nor can I find it online anymore.
Response from Veterans United
Hey Joshua,
I'm sorry to hear you've been waiting so long for an update on your rate reduction request. I understand how frustrating it must be to submit paperwork, not receive any communication, and then no longer see the information online.
I'd like the opportunity to look into this further. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so I can help connect you with the right team and get a status update.
Sincerely,
Claire S., Client Relations Manager
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Helpful service. I felt very comfortable working with Veterans United. They made the buying process simple.
It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
We purchased a beautiful condo. It's perfect for a vet with a disability. For over 30 years the VA hadn't approved the building. People told us that the process to get it approved was grueling and long. Realtors indicated a lengthy close would be a difficulty for the sellers. Veterans United worked with the VA to make it smooth and easy. Highly highly recommend!!
Jerry L. Is the BEST in the business. Can't give the man enough accolades you need to give a Jerry a shot. You will be impressed, pleased, and writing reviews like me. 5 homes with the man. I wont use anyone else.
Thanks again Jerry.
The best. Him and his team were there to answer any questions regardless of the time. Very responsive, helpful, and professional.


