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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,235

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

No veteran should buy a home without Veterans United. Every member of their team advocated for my successful home purchase and move.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

4 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

Michelle, Jessica, Kohlie, and the rest of the team at Veterans United did an outstanding job for this first-time homebuyer! We had multiple shifts in our closing date and they were on the ball every step of the way. They were patient with us throughout the entire process and had no problems answering any of our questions, or being there for us during odd hours, from start to finish. I knew we made the right choice moving forward with VU following our pre-approval.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend

We recently worked with Kyle Bakker to refinance our home, and we couldn’t be happier with the experience. From start to finish, Kyle was incredibly knowledgeable, patient, and supportive.We faced a few challenges along the way, but Kyle remained calm, polite, and eager to help us overcome each issue. His dedication and expertise made the process much smoother than we anticipated. We truly appreciate his commitment to helping us achieve our goal.If you’re looking for someone who will go above and beyond to ensure a successful refinancing experience, we highly recommend Kyle Bakker!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

Thank you all for everyone's hard work on this. It does mean alot to us

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

I would love to meet with the owner of the company. I have a veteran owned company and would love to learn how you built such a great business.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

4.5 out of 5 Stars
Would Recommend
headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I recently completed the purchase of my new home, and I couldn't be happier with the entire experience! From start to finish, the journey was seamless, thanks in large part to my amazing real estate agent and the supportive team behind them.First and foremost, my agent took the time to understand my needs and preferences. They listened attentively and provided valuable insights into the housing market, ensuring I felt informed every step of the way. Their extensive knowledge of the neighborhoods helped me find a home that perfectly matched my lifestyle.The house itself is a dream come true! The moment I walked through the front door, I felt a sense of warmth and belonging. The layout is spacious and inviting, with beautiful natural light streaming in through large windows. I’ve already begun envisioning countless memories in each room.What truly stood out was the professionalism and dedication of everyone involved in the process. The paperwork was handled efficiently, and any questions I had were answered promptly, making what can be a stressful process feel remarkably smooth. Closing day was a celebration rather than a chore; I felt fully supported and excited about my new beginning.I highly recommend anyone considering buying a home to seek out a knowledgeable and compassionate team. Their guidance made all the difference, and I am incredibly grateful for the support I received. If you’re looking for a place to call home, trust me—you won't regret it!

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

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5 out of 5 Stars
Would Recommend

Meghan and Veteran United are great to work with. Provide the best rates and simplify the mortgage experience so anyone can understand. The whole team is quick efficient, and deliver on their promises.

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

1.5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

More Reviews

See all 417,235 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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