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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,546 reviews
545 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,546 unfiltered reviews

Starting on Page 20 of 15,852. Return to Page 1

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars

We had an exceptional experience throughout the whole process. Aaron and his team were phenomenal. We truly appreciate all of them!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

3.5 out of 5 Stars
headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars

Soild

headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

my loan officer and his team were very knowledgeable and helpful throughout the whole process i feel they work their best to get us the best loan option for us not just a cookie cutter loan but a home that will suite my whole family

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Jake Force

Loan Officer Team Lead: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars

Karlie and the team did such an amazing job taking care of everything I needed and made sure I knew the things I would need next. Absolutely the best experience I could have had buying a home.

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

4 out of 5 Stars

The team is professional and helpful. They always reach out to me whichever stage I am in the journey.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

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5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

James Walrod is great

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

3.5 out of 5 Stars

Things went pretty smooth until I switched my planned insurance. But considering my closing date was moved up by over a week, it went well!

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

Well I finally got my new home and I couldn’t have done it without Mr Shane Ward and his team. They were thorough and knowledgeable about this whole process, quick to answer all my questions and concerns, they would even check in with me when I least expect; just to ask if I have any questions, for that I appreciate and commend them for a job well done. Take a bow team SHANE. So guys do reach out to them and watch they work for you while you sleep.
WELL SATISFIED

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

First - responsiveness; second- follow up to ensure we took care of our part of the process. . Third-optimal management of the financial aspects which at the end greatly helped us! Thank the whole Team!

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

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5 out of 5 Stars
headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

4 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Kid you not they helped me through every step of the process even when life was as making things difficult. I would rate them 20/10 if I could. Definitely would recommend to anyone I know from the service. Thank you guys for everything you done for me and the support.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

4.5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer Team Lead: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Brian was very helpful and courteous throughout the entire process. Thank you so much!!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

4.5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

I don’t have words for how PROFESSIONAL my va home loan team was on point. Especially for my first time buying a new home. They made me feel like I’ve done it before.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Everyone worked together to get our dream home for us, if your looking for a quick process of buying a home consider Veterans United.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

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