Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

411,267

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 411,267 unfiltered, unedited reviews

Starting on Page 2 of 13639. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

Easy and simple process

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Thank you VU and Drew Tillman and his team for the amazing work they did. Signed and closed with no stress. Well they helped me not to stress out during the process by great communication and reassurance.
Thank you guys

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

everything was great could not ask for a better team

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

3 out of 5 Stars
Would Recommend

The market was timed incorrectly and I ended up with a 6.75% interest rate when it was 6.25 - 6.50% for weeks leading up to the close. I wished it would’ve been locked in during that time.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

The whole VU team was amazing from the very beginning. I was petrified of purchasing my first home on my own, but they made it so easy and were there throughout every step. From the amazing communication, to their fast response, to the willingness and availability to answer any questions I had, I could not have been happier with them and the outcome of the purchase. Thank you so much for helping make my dream of being a homeowner come through!

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

Thanks for helping. A home fell through in May. This transaction was pretty smooth.
GREAT TEAM!!! A weird thing --- I kept getting other realtors from Veterans calling when I was already working with Matt Jimmerson. Odd.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

Our loan officer Josh Hughes was outstanding. He made sure he walked us through the process and gave us options just in case something couldn’t work out, he kept us informed throughout the process and most importantly he was upfront with us no matter what. It took us under 30 days from start to finish. Also a big thank you to Adam and the rest of the underwriting team for an excellent job..

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

The only negative was the utilities. The portal said our electric was through one company but when we called, they didn't service us. Spent a lot of time calling around trying to figure that out. Had trouble finding internet provider too. But otherwise excellent experience!

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

Will was awesome, Tyler was lame!

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

I give a thumbs up to my team and all the others that help me GOD Bless you all

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

Mark and the team were absolutely amazing to work with. By far the best experience I’ve had.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Everyone was patient and very knowledgeable ,fast with response. Very good with setting me up with the right people 👌

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

Ready to see for yourself?

Experience first-hand why 324,134 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

From the initial contact to after closing, Mike and his team were there for us. Every mortgage is unique, and Mike helped us work through and navigate our specific situation. We would not have been able to complete our loan without him. The VU app was indispensable, and it allowed us to review necessary documents and sign when we needed to do so. Aaron guided us in the initial steps, Megan managed the process and communication, and Mike brought everything together with vision and professionalism. Thanks to each of you and all the folks at VU!!!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

4.5 out of 5 Stars
Would Recommend
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

I thought both Danielle and Mason and the whole team at veterans United was amazing. Any glitch we had they helped move along quickly I would definitely recommend veterans to anyone looking forward to buying a home

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I’m really happy that I went through VU. As a first time home buyer, I was nervous about taking such a big step but I couldn’t be more satisfied with the result and the team that helped me.

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

4.5 out of 5 Stars
Would Recommend

I just wanted to say thank you to everyone on my team. They made this process as fast and easy as possible and Rylea and I appreciate it a ton! Any questions I had where answered very quickly and it was a smooth ride from start to finish.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

More Reviews

See all 411,267 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
3,415 Veterans started their online quote today.