Wesley was very helpful
Tim and his team were super easy to work with. They were very knowledgeable and provided expert and timely assistance.
Thank you, Veterans United! Y’all were always so sweet and easy to work with.
Difficulty reaching loan officer for several days at a time. Other than that, excellent service, and I got a loan with a competitive rate. Couldn't really ask for much more.
Brad Mendosa was absolutely amazing throughout the entire process. He helped us with every question we had and was always incredibly responsive. We ran into some unexpected issues with closing because of a hurricane, but somehow Brad made it all happen and got us to the finish line! We highly recommend him to anyone looking for someone knowledgeable, responsive, and dedicated.
Aaron, Lisa, and Kohlie helped every step of the way. They represented Veterans United with their professionalism, dedication, and quick responses.
Ready to see for yourself?
Experience first-hand why 379,845 homeowners give us a perfect score!
I have nothing but good things to say about my experience with working with the VA . They always answered my questions and helped me understand things. I couldn't have done it without your help. I thank you so much for making this possible for me.
He was honest and professional start to finish
It was an absolute pleasure to work with your team. Top to bottom they exceeded my expectations.
Allison and Aaron were amazing and very driven to help us get our home. They went above and beyond our expectations in communicating with us and letting us know where we were at in the process and what we needed to do next. We never felt alone or confused, they were there tohelp us every step of the way. Allison and Aaron did whatever they could to make our dreams come true and we will appreciate them along with Veterans United forever.
Nothing but good things to say about the whole process and the great people involved!
The whole experience was above expectations.
Ready to see for yourself?
Experience first-hand why 379,845 homeowners give us a perfect score!
Neil, Jeremy and their entire team are exceptional. As a first time home buyer, they made the process so easy and stress-free. They took care of difficult stuff for me, and explained everything along the way. I would absolutely work with them again and recommend them to all of my friends and family. They treat you like family!
Evan and Lynette were great. Buying a house is stressful and they were very easy to get ahold of and answer questions whenever I needed. Really great first time buying experience.
I had the best experience with my team. I am happy to be a part of the Veterans United Family!
went way beyond the initial closing date. Probably no fault of VU but in the appraisal process. Regardless it still falls under the VU umbrella. I was happy with my agent. His name is Reed Murray. He was great during the whole process.
Response from Veterans United
Hey Jimmy,
Thank you for sharing your experience. I'm glad to hear Reed was a steady source of support throughout the process and helped make a difficult situation a little easier. I'll be sure your kind words about him are shared.
I also understand how frustrating it can be when closing goes well beyond the date you originally expected. Even when parts of the process involve outside parties, I know the overall experience still reflects on Veterans United, and I'm sorry this part of your homebuying journey was so stressful.
If you'd like to talk through your experience further, please reach out to the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. The team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
I cannot say enough good things about my experience with Veterans United and my loan team. From beginning to end, the entire process was incredibly smooth, organized, and far less stressful than I ever expected buying a home to be.Chris, my loan officer, was absolutely outstanding. He was knowledgeable, responsive, patient, and always made sure I understood exactly where we were in the process and what was needed next. Communication was excellent, questions were answered quickly, and I never felt like I was left wondering what was happening with my loan.Most impressive of all, Chris and his team got my VA loan from start to closing in just three weeks! Anyone who has bought a home knows how much has to happen behind the scenes to pull that off. The entire team worked together seamlessly, kept everything moving, and handled every detail quickly and professionally.As a veteran, having a lender that truly understands the VA loan process makes an enormous difference. Chris and the Veterans United team exceeded my expectations in every way. I always felt like I had knowledgeable people in my corner who genuinely cared about getting me into my new home.I would absolutely recommend Chris and Veterans United to any veteran or military family buying a home. Five stars doesn’t feel like enough. Thank you to Chris and the entire team for making what could have been a stressful process such a great experience and for getting me into my new home in an incredible three weeks!
Stephen and the team are awesome. This is my second time using Veterans United to purchase and both of my experiences have been amazing!
