Maldonado and his team where more than amazing
Danielle Genz was a pleasure to work with. She was available around the clock to help answer any questions, and truly made our first home buying experience a breeze.
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
Everything went well Thanks team.
This have been a wonderful experience! Everything was so smooth. Such an amazing team. I definitely recommend using Veterans united.
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Daren and crew were outstanding! Very straightforward and easy process, which was very refreshing given how cumbersome mortgage loans are normally.
I have nothing but good things to say about Veterans United! They made everything so quick and easy. We love our team and they were such a huge help with everything!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Closed on Refi 22 days ago and still a payoff account has not been paid off. No response to phone calls. Will have to contact my local Congressman Steven Horsford to help with this unsettled loan.
It took me two years to find a house. Dustin stayed with me. He followed up with me. He checked in on me. He was the best ever. I felt like it was an old friend looking after me.
They help me getting through the electronic paperwork. Sending the needed information to VU electronically instead of the postal service.
Haley is probably the best loan officer I have ever worked with.
Outstanding service
10/10 service from all the team at veterans united. I have already recommended this company to other veterans who are looking to buy a home!
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
The use of computers for so much of the buying and selling process was very stressful for us older folks. Steve helped this stress by being very patient in explaining items that we did not understand. He was often away from his desk when we contacted him with a question but he always got back to us ASAP. Our confidence in him certainly helped smooth the process and we appreciated him very much.
I wouldn't want to work with any other lender on a home purchase! It went so smoothly, the communication was A+, the entire proceeding was streamlined and very easy to follow, all while running my own business...my only stress was making sure I had enough boxes for all of my things :)
