Whole team at Veterans United was very communicative, helpful, and reassuring. My only request is to consider if your client is reaching out via email or text to keep it to text or email and ask before calling if a phone call is doable. For me, at least, email and text is easier because of my audio processing disability and full time work schedule.
We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.
United Veterans home loans was awesome..the organization of things streamlined. And Diana seaman was a very awesome and great realator.
Thank all of you at united Vetrans home loans for the great job done. I was so happy to deal with your organization. If I could give a 100 for the job done I would. But a 10 will have to do. Again, thank you all so much.Rickey Furtado.
Had problems with communicating at the end was very frustrating
Response from Veterans United
Hi Wes,
I’m sorry communication became frustrating toward the end of your experience. I’d appreciate the chance to learn more. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
MY LOAN OFFICER JUSTIN WADELL WAS THE BEST.TRUE ASSDT TO YOUR COMPANY
It was great. The step by step process and walk through was fantastic. It was a seamless process that got us to where we are. I absolutely would recommend to anyone. It was an easy first home buyers experience!
A smart choice in lender led me to my dream home. VU had an experienced loan officer work with me every step of the way and referred me to an excellent agent/broker. The process had setbacks, but my team overcame them all. I got the lowest rate I've heard of in the current market and they maximized my buyer credits.
Brandon was the best broker I have worked with when buying a home for my family. Brandon possesses excellent communication skills and is very knowledgable in his field. Although sometimes the home buying process was overwhelming with many "To Dos", the team was always professional and made themselves available. I would highly recommend buying a home through VUHL. Thanks again Brandon for streamlining everything and making the home buying process pleasant.
Thank you Josh for all of your advice and suggestions during the process. Veterans United should be proud to have a stand up guy working on their team. Thank you. The only suggestion........Veterans United should test the knowledge of the Realtor for VA criteria for move in ready houses. This alone would speed up the process and create less stress for the Veterans applying. Thank you
I love all the help I got from everyone! I always got my questions answered and Abigail and Taylor kept me informed and were both soooo helpful!
Levi, Kris, and Alex made the entire home buying process incredibly smooth and easy. What initially felt like it could be a stressful and overwhelming experience ended up seamless and straight forward thanks to their help. They were professional, helpful, and made sure everything stayed on track from beginning to end.
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The team made the entire home purchase easy from start to close and followed up to ensure everything went as planned.
Absolutely veteran friendly. No matter what you need, Veterans United and staff get things done! I'm so happy that I chose VU for my loan and can't wait for future investments with them!
