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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,597 reviews
554 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,597 unfiltered reviews

Starting on Page 52 of 15,854. Return to Page 1

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

The VU team I worked with was excellent! I was confident in buying a home in Indiana while remaining at my home in North Carolina. They walked me through the process and explained everything clearly. Their very friendly realtor showed my choice of houses promptly. They setup the paperwork and coordinated it all online! They are a nationwide company with a well earned confidence rating. Trustworthy is so important these days, and they have got it. They even have a concierge to coordinate buying, selling, moving, setting up utilities. This was a great house-buying experience.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

4.5 out of 5 Stars
headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer Team Lead: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

Shout out to Steve and the team at VU much love and thank y’all for the hard work and making this happen for our family…

headshot image of Steve Rose

Loan Officer: Steve Rose

NMLS# 949056

5 out of 5 Stars

When we contacted Veterans United the process was pleasant from getting our preapproval letter to closing on our new home. Everyone is very professional with the information and courtesy for any questions and concerns.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Working with Veterans United was a very smooth easy process!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4.5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

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5 out of 5 Stars

I would absolutely recommend Veterans United. They are great to work with. Dylan Edwards and his team were amazing and did a fantastic job in getting us to close on time.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Veterans United help make buying our dream home a reality. They answered all our questions, and there were a ton. They were responsive and great at communicating and keeping us informed. I seriously could mot have asked for better service.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Photo submission from Karl M.

As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

4 out of 5 Stars

Even when nothing has changed and you’re just waiting reach out also maybe be a little more descriptive when asking for things like tell people what you need it for to clarify things repeatedly asking for a dd214 instead of saying I need to shore up your employment history would haves saved me so much time and stress.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars

Now I'm sitting here in my home, because of all of you at Veterans United! I worked closely with Ida, Megan and Randee, very happy and impressed with your diligence! More so that I can fathom all the Veterans you've assisted already. I can't thank you enough. I did recommend your team to one of my neighbors yesterday. I'll be in touch time to time! 🫂😁

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

4 out of 5 Stars
headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

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5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

Randy Groner was the #1 reason we went with VU over Navy Fed. We trusted we were in good hands and he came through with answers to every question. Our entire team (Levi, Tre and Randy) were on top of things and confirmed we made the right decision.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

5 out of 5 Stars

This is my second time working with Rachel Gruber as my loan officer. I am thankful for her patience and working with me to ensure I have the best home buying experience. Also her team was great and communicated well throughout the buying process.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Photo submission from Erik M.

Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars

Another deal closed without a lot of complications! The VU Portal is one of the best tools available. It kept the entire process organized by clearly showing my assigned tasks and tracking them as they were completed. Whenever an issue arose, I was notified immediately, which allowed me to respond quickly and keep everything moving forward efficiently. I would absolutely use VU again and highly recommend it! Ross and his team are amazing‼️

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Absolutely a smooth experience. The team was so informative and pleasant to deal with. My husband and I highly recommend!!!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

Corey Jackson was phenomenal and so easy to work with. His professionalism coupled with his astute manner made me feel as though this home buying experience was unforgettable. From the first day on the phone with Corey I knew that Veterans United would be our choice. We had several other competitors that wanted our business, but again Corey was the anomaly that set a standard that drew us to VU. He called me in each process and step of the venue to ensure we understood all the technical terms as well as ensuring there were no surprises when it came to cost. Corey deserves to be elevated to the next level and should get more recognition than I can give Thank you VU and especially Corey for a seamless process in buying our fabulous home. Top notch, exemplary, and profound service Corey and your team. I would most definitely recommend you guys as we have a first time buyer we know that will be purchasing a home in the next several months. He is already excited to work with you all. I have already informed him that we will request Corey to be his Loan Officer. I have went through many home buying processes and Corey has made this particular time the best I have encountered. What more can I say about Corey, a consummate professional, a Leader with exceptional customer service skills, and a true Hero who care about Vets and people. My Man, Corey Jackson, keep bethe blessing that you are!!!!!

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

From the moment I was paired with my loan officer and her team, I felt complete confidence. Tammy was exceptionally knowledgeable, quick to answer every question, and an absolute rockstar who made the entire home buying process seamless. I am forever grateful for her and her wonderful team, and I would gladly work with them again or recommend them to friends and family.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

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