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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,376

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 423,376 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
Photo submission from Ramil S.

As a veteran, securing a suitable home presents unique challenges—particularly when seeking a safe environment that supports both physical well-being and mental health. As a disabled veteran living with PTSD, it was especially important for me to find a home in a peaceful area. Veterans United played a pivotal role in making that possible.Coming from humble beginnings in a third-world country to becoming a homeowner in the United States has been both emotional and deeply fulfilling. This milestone represents the realization of the American Dream for me and my family. I am sincerely grateful to Veterans United for their unwavering support and for helping turn this dream into reality.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

The whole experience was awesome hard to keep looking and not find but finding the right on is inportant also and that was the final thing but it was in God’s Time not mine he made it a great adventure and we succeeded and are now at home 🏠 thank you VU

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

Veterans United is a great mortgage company for veterans and people in general. They are very professional and care about their clients. They get the job done above and beyond and always put their clients first. Thank you Heidi Bailey Houston and team!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Amanda Tiongson

Loan Officer: Amanda Tiongson

NMLS# 2676318

5 out of 5 Stars
Would Recommend
Photo submission from Jacob P.

Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4 out of 5 Stars
Would Recommend

Great team, they worked with my schedule and made everything happen without me having to worry.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Alice and her team were amazing. They made the process so smooth and made the process stress free

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

I am very happy that I use Veterans United. From the onset, I thought about my normal provider for mortgages, USAA. Fortunately, they were not able to meet the interest rate that Veterans United was able to provide. This helped me to step outside my comfort zone and experience exceptional service from your company. Thank you. I am very happy with my new home. Blessings to you all.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

this is not our first time using this service, have used them serval time and each time is great and thorough.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

4.5 out of 5 Stars
Would Recommend

Owning a home in a small town in America is special.
It is important to choose a path trusted by other home owners and time tested like our historic home in the heart of the community.
So begin your journey with Veterans United,
and it won't be long before the path to home ownership is made a reality!!!!!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
Photo submission from Maria R.

I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.

headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
Would Recommend

The entire team did a great job from start to finish.
Outstanding crew.
I want to thank them all for the great job they did.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Veteran United did a outstanding job at helping me and my Spouse move in to our first ever home. From the start to finish my VU team kept me overwhelmingly informed with the entire home purchasing process and never left me clueless or confused, all of my questions were always answered right away. I will definitely recommend VU to any of my Veteran friends.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Third time home buyer and this was by far the most amazing team and effort I have ever seen. Not on speed bump or hurdle they didn’t smooth out for me. Veterans united truly worked for me! Couldn’t believe the time they took or how easy they made it.

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend

Salutations, team closing went according to plan. Well. Thank you once again for the dedication.If anyone requests any services from VU
HOME LOANS, sending them in your teams direction would be the wisest option.My best regards to all of you,Luke Thurman, Kylie Shoot, Alan Eyink, Kate Buse-Oberto, Hannah Loesing, & the rest of the team.Great job.Bravo!Thank you again.- L. L. Johnson

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

The only negative thing I have to say is honestly just about how aggravating the underwriting process was. I know that’s nothing against Veterans United but yeah that’s the only thing that was keeping us from closing on the home earlier. Thanks to everyone for the help!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

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5 out of 5 Stars
Would Recommend

Overall, between Tyson, Ofelia, and Amanda, they were able to meet the dates with ease and had literally no issues. All of them deserve a 12 out of 10.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend

Great overall service, could not be happier unless, of course, you gave me free money… then you’d definitely get all 11’s

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
Photo submission from Robert M.

Overall this was an exceptional experience! Thank you to the entire team!

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Happy to work with VU again in the future and refer to people I know!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

The way Timothy fought for his client showed initiative and loyalty. I appreciate working with him.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

More Reviews

See all 423,376 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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