my loan team sucks ass. i was asked by my loan coordinator to change the dates on my lease and once i did my loan officer accused me of falsifying paperwork. He then up’d the points on my loan because of what his coordinator told me to do. They baited me this entire time and the closing cost sky rocked. Im not happy and i regret using them. They cant clarify things and they made me go in circles they also delayed my closing date. They also kept telling me i had a tax bill when it was in escrow they refused to call the tax office or look up the information online. I HAVE STEERED ALL OF MY FRIENDS FAR AWAY FROM THIS SCAMMY COMPANY. I SEE WHY THERES A LAWSUIT AGAINST VETERANS UNITED. THEY TAKE ADVANTAGE OF VETERANS. MY LOAN OFFICER BECAME RUDE AS WELL. LITERALLY COULDNT EVEN GET MY WATER UTILITIES RIGHT EITHER. I HATE THIS SHITTY ASS COMPANY AND I CANT WAIT UNTIL IT GETS SHUT DOWN. THEY EVEN SEND OUT CLOSING GIFTS PRIOR TO YOU CLOSING. I WAS NOT HAPPY ONCE I WAS UNDER CONTRACT.
I found myself unexpectedly a few weeks shy of being unhoused. The area offered virtually no immediate opportunities, and I didn't even know where to start navigating the system. The team at Vetran United guided me through the process step by step, provided me a list of actions I could take independently and quickly. They even explained some basic principles of economics I found perplexing- any knowledge gap can lead to terror when you are set a course for your future. There is no single thing I appreciate most, the experience has been a series of small but calculated acts of support and kindness which truly built my confidence daily.
From the very first phone contact, all through the application process and closing, the team was there for us.
My experience working with Veterans United was a super easy process. I was nervous at first, because I was thinking that I’m a young 30 year old, that wouldn’t even know where to go or what to do when it comes to purchasing a home. Veterans United made it very easy, they guide me step by step throughout the entire process. If I didn’t know something or wasn’t clear with anything I bumped into, I would ask and they had the resources and tools to help. All you have to do is make a call and they are there to help! Thanks a lot team you are all awesome!
Veterans United made buying a house way less stressful. They made it easy to give them the information they needed, my team was always available, and they will keep your best interest in mind.
The VU is the please you need to go for buying a home or a refi. The folks are great and very helpful. They help you through the whole thing and are there to help in any way. I give these folks a big 10 +.
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Aaron and his team where outstanding. Thanks for all the help.
Highly recommend it to Veterans or active duty personnel! Great service who really looks out for you. Not just loan services, but also insurance quotes, and realtor recommendations with incentives. Hard to find organizations that really are working for the customer and in this particular case, the service member. Thank you to Cindy Tolster and Veterans United for your help, support, and professionalism throughout this major life event.
Working with veterans united for a home loan was a great experience. The app is great. As a first home buyer with traumatic brain injuries it was cool working with Adam. He’s a good guy you should put him in for a navy achievement medal. All people were very quick and professional as far as answering questions or explaining to me the process and making things make sense along the way with no delay at all. I asked Adam the same question 5 times because my memories bad but he never got annoyed or rude he was very professional insightful understanding and expert level, as were Sarah and Kylie and everyone else. The house is sweet and I like the area
Outstanding team! Always available. It was my easiest house purchase to date.
Communications were a bit confusing. When trying to recall information, it was difficult to remember if the message was sent by text or in an email.
The total process was hectic but painless. We followed the "to do" list, and everything came together!
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Quick and simple
I felt that she cared about my needs as a first time home buyer. She answered all of my questions and made sure I understood the process.
Home buying made easy.
We can't even begin to tell you how much we appreciate everyone at Veterans United!! We wasn't even thinking of buying g a house. I was just scrolling online and I Googled how to qualify for a veterans home loan. I didn't realize I was in the Veterans United website, and it popped up that we could buy a house. They did everything for us. Took us by the hand and 4 months later we were moving into our home!! Veterans United is family to us!! Still to this day every question we have, they are there for us!! Thank you so very much Kim and our whole team for everyone!! For everything!!!
