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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

411,362

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 411,362 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend

The very best professionals that a company could ask for.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

So Tom and his team saved the day on this one. I left Active Duty and moved back to my hometown and had been living in this house I really disliked. We had been looking but not too hard. Then one day the one house in town that I told my wife many times I was going to buy it came on the market. I have a goal of buying a few rental properties so I started working with the “local lender” with plans to build a relationship and hopefully do more transactions in the future. I also contacted Veterans United. I have always shopped for rates to compare origination charges and interest rates over my many PCS’s. Well both companies were very similar so I went with the local guy initially. I called Tom and informed him of this. Tom asked if we could continue the process in case the local lender didn’t come through. I figured it wouldn’t hurt. Well 5 days later the local guy called and said we would have to put off closing for a couple months till my pay showed normal again. I had gotten back from a deployment a month early because my father in law passed away. I fly for a major Airline so I decided to not go right back to work with them since our schedules were already set for that month. My wife needed me more for those few weeks. Anyways the local guy’s underwriting didn’t understand my pay with being a reservist and what was going on with my orders and schedule at my airline. After that call I called Tom and asked if there would be any issues with Veterans United’s underwriting. He didn’t see a problem and said he couldn’t guarantee anything but they would do their best. In the end we got to close on time and the good faith estimate ended up being spot on. I couldn’t recommend Tom and his team more. Coming from a guy who has bought and sold homes through 5 PCS’s. If you are 99% sure you are going with someone else at least get a quote. Their app and website were much easier to use than other companies I have used in the past. I’m starting to ramble so seriously contact them if you are buying or thinking of buying.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

SethThompson, Haley Patterson and team is the best- I will recommend them to anyone who is looking for a smooth transition for their loan needs.
Not only did they guide us through but they were watching out for our best interest when it came to the home we were purchasing.
We truly appreciate Seth Thompson and team for their hard work and dedication.Thank you
Thomas and Kathy

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Veterans United proved that they truly are more than just a place for Home Loans we were welcomed in like family. Knowing that they will always be there gives me great peace of mind. just like my time in service. Thankyou again for your hard work and dedication.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

My team made it super easy to buy my first home. They kept me fully updated through every step of the way and responded promptly to my questions. I never knew it could be possible, but my team helped me purchase my home in exactly one month!

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars
Would Recommend

Great service except the part concerning having to write multiple statements about why I didn’t plan to rent out my new home or have my son buy his own property. This underwriting experience was a very negative experience for me and the reason I won’t be using Veterans United ever again.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

We took so long to buy a home because of all the horror stories we heard about. Everyone made this process so smooth and we wish we had done this years ago.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4.5 out of 5 Stars
Would Recommend

All and all a good experience. Working with Victoria was outstanding. Couldn’t ask for a better agent. Nick was awesome in getting my paperwork in line and on time. Especially after some hiccups at the last minute. He pulled the right strings and got done what he said, when he said and made everything go through on time. Thank you to this team for helping my family and I. Can’t recommend enough or pay back what is owed to this team.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
Photo submission from Reginald F.

We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Everyone did a great job communicating and it made the whole process run smooth from start to finish. Thank you Juliana for everything you did.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

The entire experience with the Veterans United team was flawless. Each person that we worked with was so genuinely nice on top of being very helpful and dedicated. Their skill and experience was apparent and their level of service was impressive. I would absolutely recommend Veterans United.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

I will recommend United Veterans to my veteran friends and continue to utilize their services moving forward. Hoping for a lower interest refinance in the not too distant future with United Veterans.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Just wanna say everyone I worked with at veterans united made purchasing a home a breeze and not complicated, I would highly recommend everyone I worked with to someone in the future, Thank you all!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

I was sceptical going into a VA loan. I have hear horror stories! I honestly am still shocked how easy it was and I really think it was because my team was all over it. I will 100% recommend my team to others!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Awesome Teamwork!!!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

2.5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

4 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I had a fantastic experience working with Tim Alvis on my recent mortgage. They were incredibly knowledgeable, responsive, and always available to answer my questions. They went above and beyond to ensure a smooth closing process and helped me secure the best possible loan terms. I would highly recommend them to anyone looking for a mortgage team.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

More Reviews

See all 411,362 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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