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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,606 reviews
821 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,606 unfiltered reviews

Starting on Page 33 of 15,921. Return to Page 1

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

This was a seamless and easy process
I highly recommend Veterans United

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Eric,Kimmy,Jason & Trent are the best. They were on top of everything. I highly recommend This team to anyone. I hope Veteran United keeps this team together for a very long time. You will not regret it.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

This is the second time I have used Veterans United. As always they took care of me. Matthew and the rest of the team is outstanding!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Photo submission from Brett E.

Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

4.5 out of 5 Stars

There are no words to express how grateful we are for India. We were nervous about purchasing a home from Pennsylvania to Tennessee and not being able to do an actual walk through. She was so patient and looked out for us. I will highly recommend India

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars

Jacob was awesome ,could always reach him.He never rushed me , made sure I understood everything.

headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

4.5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

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5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

They made the process easy abd fun!

headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

ALL THE STAFF THAT I WORKED WITH IN BUYING MY HOME WERE OUTSTANDING AND VERY HELPFUL AND PLEASENT TO DEAL WITH , I FEEL THEY WENT ABOVE AND BEYONE TO HELP ME. I WOULD DIFFENTLY RECOMMEND THEM TO ANY VETERANS. GOOD JOB TEAM. THANK YOY SO VERY MUCH.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

I think the process was very thorough & everyone that I had the privilege of working with was more than helpful!

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars

Eric was great to work with.

headshot image of Eric Voss

Loan Officer: Eric Voss

NMLS# 2770519

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Jake & Brooke are the absolute best agents to work with
They assist you with all questions & are always available
They make home buying or refinancing easy
VU is the best

headshot image of Jake Hanson

Loan Officer Team Lead: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4.5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

Ready to see for yourself?

Experience first-hand why 381,437 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

3.5 out of 5 Stars

It went great up until a week before closing. It seemed like there were all kinds of issues that last week that should have been seen and handled way before then.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Christian was excellent and kept me informed every step of the way.

headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

4 out of 5 Stars

My only issue was that i secured a job, offer letter, and the job is full time but i guess the underwriters needed to see that it was "guaranteed 40 hrs/week". Made closing out a bit of a struggle but it got done.

headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

Michael is the best loan officer I've worked with so far. This is my second time navigating the loan process with him as my senior loan officer and I truly appreciate his support, attention to detail and more importantly communication!
Definitely looking forward to working with him again in the future.
Thanks Mike!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Fantastic group. They know what they are doing. Even a complex feeling situation with a duplex on the VA loan. Great rate and I did not have to bring anything to closing. I actually got money back in closing. Like Allstate say your in good hands with VU!

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

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