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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,556 reviews
849 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,556 unfiltered reviews

Starting on Page 18 of 15,919. Return to Page 1

4.5 out of 5 Stars

They do great work,even when they get aproblem with the regs and hoops that others cause.thank you for all the help.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Made the process very easy answered any questions and helped along the process if their was any problems

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

3 out of 5 Stars

We are happy that VU worked really hard to get us funded, but the process was really confusing.SUGGESTION
Once a potential buyer or seller qualifies Veteran' United services, then have Gavin (not sure of the position title) to review a checklist of what to expect during the journey i.e. time lines, paperwork, expectations, and an overview of the processes. We didn't know the process.So, we were just asked to sign documents 99.99% of the time that weren't really aware of what we were signing. We took the time to read it --when we could, but when we asked question we received the real estate response, which caused us to research the information online to learn for ourselves.Oftentimes, I did not feel like the responses to my questions were truly addressed and it was confirmed with our closing document.Overall, at a certain point we'd lost faith in the entire journey of owning our home .Although the team never gave up on us, clearer explanations and more patient, supportive communication would greatly improve the experience.Anne and Bri were awesome, but be mindful to show grace.Marie: We would have not did services with VU and I am happy that we were able to change loan officers.

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

The entire team was very helpful and the experience was great. I closed in 21 day. They made it so easy.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars

There were some hiccups, but Kollin and the rest of the team made every effort to make sure that they worked out at the end.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer Team Lead: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Maddie Howard

Loan Officer: Maddie Howard

NMLS# 2822675

5 out of 5 Stars

It has been an outstanding experience dealing with Veterans United!

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

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headshot image of

Loan Officer:

NMLS# 1932969

5 out of 5 Stars

With out veterans i would be in a bad situation and they helped me when I needed it so thank you

headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Overall Rhonda, Miguel, and Alyssa did and amazing job. They were so attentive and were extremely flexible in helping us through the process even though we were out of state. I’ve been very satisfied with this process.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

4 out of 5 Stars
headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars

Both of my Loan officers were great and made the process quick and easy

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

This team is outstanding from Top to bottom. Very fluid management across the board. Thanks to all including: David S. Eli C Delaney the insurance guy whose name I don’t remember sorry and of course Alex and Paige Bond and the super star Greg Unthank.
Much love

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

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5 out of 5 Stars

This is the second time we have gone through Veterans United. This time and the last they have been outstanding and informative. They are always there to answer our questions and keeping the loan process moving.

headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

Everyone on the team was outstanding!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

They made it an easy an doable experience for me and my wife helps us along the way. They where thier to help navigate us on our first home purchase and we truly are great full for it.

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

4 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer Team Lead: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Shawn Stewart

Senior Loan Officer Team Lead: Shawn Stewart

NMLS# 1531270

4 out of 5 Stars

Were very helpful and reassuring throughout the whole process

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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