Great team when ever there was an issue that came up the team bent over backwards to get it resolved
Excellent transaction. The Veterans United team all were very professional and kept me informed throughout the whole process. All the steps were easily understood and easily completed in a timely fashion with their web interface model. Very satisfied.
Buying a house can be stressful, but when you have a team that answerers your questions quickly leaving no time for doubt to creep in, that makes the difference. I received a text letting me know to check my e-mail and a call when anyone on the team read my responses and picked up my doubt. I’ve been a manager of teams for 26 years of my 38 years and the cohesion this team has is priceless.
Kyle and his whole team were really amazing. They made the whole home buying process feel so streamlined and way less stressful than I was expecting. I’m so grateful I had them on my side!
Most amazing and easy process for me to buy a home. Everyone was extremely helpful and kind. I would highly recommend United Veterans to anyone buying a home!
Chance helped us secure a loan for our new home when other lenders were unwilling to work with our circumstances. He was always available when we had questions, and did a great job touching base with us and keeping us in the loop.
Jamie, Richard and the rest of the VU team worked great for us. I sometimes had serious doubts that we would be able to complete the process, just from my own circumstances and fears. Jamie tried to reassure that there will be a way forward!
I have observed everyone involved with helping me, go above and beyond, to help me, without any Anxioty, or Grief! Thanks to everyone that made my transition from no Home to a Fortress!
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Jeffrey and Mike are amazing and made the process easy. They deserve raises.
Excellent experience! Everyone we have spoken with at Veterans United has been helpful and kind. Aimee Hall our loan officer was professional but personable helping you to feel a sense of family during the purchasing process. She made sure everything was taken care of in a timely manner. We now have our forever home!
I researched and reviewed many mortgage companies aimed at Veterans. Veterans United was consistently the company that had the highest service and satisfaction rate. I begain my homebuying journey 2 years ago with less than Ideal credit. Veterans United worked with me for over two years to build my credit, purchase my dream home, and guided me throughout the process along with my realtor.Working withMax, Eric, Jill, and Ally was an amazing experience and if you're looking to purchase a home with a VA loan,Veterans United is not if you should work with them, but how soon.
While we are thankful to have secured our home loan, the experience with Veterans United left much to be desired. As first-time buyers, we relied on them for guidance, but instead felt like we were pushed through an impersonal machine on autopilot. Communication was practically non-existent. We received no education on the process, no heads-up on next steps, and at one point, our entire loan team went MIA for days with zero notice. We only found out they were out of town after reaching out to a company operator to ask why our calls and messages were going unanswered.
That delay directly impacted us and nearly cost us thousands in interest rate increases over the life of our loan. To their credit, they did make it right financially after we confronted them about the lack of support and potential loss, but that level of oversight should never have happened. Even our real estate agent—who has decades of experience—stated they were the worst lender she has ever worked with. Buyers should also be aware that despite their name, they are a private lender and are not endorsed by or affiliated with the VA. We got our home, but the process was unnecessarily stressful and poorly managed.
Candy and her team made me feel comfortable and informed during the entire process.
I (an Air Force veteran) decided to use Veterans United because I was so impressed with the smooth process of the purchase of my home in 2018. The experience I had was even better than my experience in 2018 and I didn’t even think it was possible. First of all the platform online on a computer or mobile device is excellent and so user-friendly. However, the main thing with Veterans United is there impeccable service with every staff member. They are with you every step of the way helping you out in anyway they can additionally the realtor (Jasmine) that Veterans United connected me with with Oregon first reality was stellar. With the combination of Jeff as the lead for Veterans, United and Cristina working along side of us and Jasmine working on the local level it was a smooth and seamless process. Absolutely, without a doubt I would recommend this agency to our Veterans.
This company is fantastic. They are on top of the VA loan system, they can answer any questions you might have and help you with all the finer details as the process moves from offer, to negotiation and closing. We couldn't be happier with our new home.
The team that I worked with did an amazing job and helped me every step of the way!
They made the entire process remarkably easy . They explained every step clearly and took care of everything. I definitely recommend them.
