I was not prepared properly for closing. The ability to buy down points for a lower interest rate was never mentioned by the mortgage team. First time homebuyers need to be informed of all possible options for financing the loan prior to closing.
Louie Nieman and Brandon Willis were amazing. They coached us when we needed coaching and calmed us down when we needed it. Gave helpful advice when we asked. I would definitely ask for them again.
Communication was superb. If I got my paperwork submitted within 24 hours it was processed within 24 hours. If I had a question my phone call or email was returned on the same business day. I was not pushed to use VU's services if I found something else I preferred. Upon closing we received a care package from the team with personalized gifts that were very thoughtful with my children in mind.
The veterans united app is my favorite part about the company. It makes viewing your documents, viewing the loan progression stages, & getting updates quick and easy to understand. They even have built in lessons to teach about the stages as you go!
Veterans United was a delightful experience. I would gladly recommend them to a friends and family.
I don't know how to expand on the above comments, without sounding like a broken record. The entire process was painless, and fast. If there were any hiccups, the VU team must have straightened it out before I knew they existed.
Thank you so much for everything. Tom and his team knocked it out of the park
phenomenal job from everyone involved the entire process was easy and very clear. thank you!!
I highly recommend VU especially if it’s your first time buying a home
Veterans United Team was awesome to work with. Best experience for buying a new house. Process was smooth and simple. System was easy to follow. The whole team I worked with was super nice and responsive. Thank you.
Veterans United Home Loans is the perfect place to go if you're a first time buyer. I had limited knowledge of the process and my "Team" of experts guided me the whole way to "Closing" !!!
Buying a home can be more stressful than getting PCS orders, but the Veteran's United team goes out-of-their-way to stay in communication and answer every question, even before it is asked! This is the way a lender needs to be for everyone buying a home!
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My loan officer was extremely helpful, Mr. Jordan was ok but made things difficult and stressful towards the end and my realtor ended up having to step in and straighten out that he had the wrong closing date and that caused the most stress and almost made the seller back out and go with an alternative offer.
Buying a house is always a pain but theses guys made it great.
Brad worked so hard!! Thank you so much.
Thanks to the whole team you guys were awesome and I truly appreciate it and I would recommend this team to anyone thanks so very much.
The whole team was fantastic and made the whole experience easy as could be!
