Such a fast and stress-free process with veterans united. We were able to close in less than 2 weeks. I would recommend them to everyone.
Wish Jake was more reachable over the phone, but thankfully Neisha was! All in all, solid service. Would recommend.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
From the first step to the last Veterans United has taken care of my family and I to the fullest. we are first time home buyers and this process can be overwhelming for anybody. Veterans United we're extremely communicative the portal was very user friendly and they followed up every single time multiple times to get exactly what they need so that I can get my house on the date that they promised almost a year prior to highly recommend them especially because they take care of veterans the way that they should
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Fast easy communication. The process couldn't have been any better.
My entire loan team did an exceptional job! Communication was great and service was perfect. I truly appreciate all of the work my loan team did. Thank you so much.
Very professional. My VU team kept me informed every step of the way. Def would recommend and use again in the future.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
From the start, I was informed what I needed to do. VU kept in touch with me and stay the course with improvements needed. VU is very supportive and awesome team.
The whole team was wonderful to work with. They took the time to explain when I had questions. I am so appreciative to them for getting me through the process to become a home owner.
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Kevin Ohlendorf was exceptional! Easy to reach. Took his time explaining things to us. Was patient and friendly. Did not rush us back off the phone. You have a great employee. For that reason among others, will definitely recommend your company to everyone!
My wife and I received effective and timely explanations, and guidance, that helped us make the correct decisions.Much appreciated!
Overall I’m very appreciative with the home buying process with Eli and his team. 10/10 would recommend. You guys made it easy. I appreciate you guys.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Mike Rosa and the team assigned to help me out during this process were absolutely amazing. They communicated everything everything i needed to know and took the time to making sure i understood everything.
Was a easy process and they were so helpful. Quick answers to all questions.
