This was the third house I have purchased using my veteran’s benefit. I can say, without a doubt that this was the most professional group of people. I would recommend Veterans United to other veterans when they are looking for a loan.
Overall, my experience was incredible. The team was patient when insurance threw us a curveball. The communication and constant reaching out was what stuck out to me the most. My only complaint, and it has nothing to do with the people themselves, is that the entire to-do list should be posted from the beginning. I understand more "tasks" come up as we go along and not every buying experience is linear but if there are "tasks" that must be done that are known from the beginning it would be beneficial to see them all.
I was completely blown away by the level of customer service. Simply astonished. I look forward to doing more business with Veterans United doing mortgages as well as insurance. If I had the money to buy another home I would absolutely do it right now and give you guys a call! Thank you so very much for a very positive and wonderful first time home buyer experience!!
This was the best experience and they were patient and understanding and communicated and I really cannot say too many good things about this process.
I started my home buying process months ago. Kellen and Veterans United have been there throughout answering questions or just checking in on how looking at houses was going. This is a group of people who legitimately care about the people who have served this Country. Every representative I spoke with during this process took the time to answer all of my questions. You really do feel like you have a entire team with you when you are buying a home with Veterans United. Thank you!
When I was looking for a loan company so I could leave the city I lived in, I first went to my old original company with a request. The company was based out of California and had little knowledge of the Midwest. I found My Veterans United through the internet and when I made my first call, I was hooked on a local company who really cared for veterans. Though I didn't want a VA loan, they were still very courteous and we talked about a conventional loan. The process was smooth and on the day of closing for my new house, I was glad I went that route. I have been in my new house for several days, and I still get messages asking how the new house is going. That's what I call caring. Thank you to Kelsey for all your hard work. I will always remember you when I look around the house.
The team at Veterans United were sent to us from the man upstairs!!! “Only” gave them a 10 because that was the highest allowed!! They even sent a gift prior to receiving our clear to close! Highly recommend Veterans United!!!
Ready to see for yourself?
Experience first-hand why 301,180 homeowners give us a perfect score!
Starting with shawnee, she was very energetic and excited to work with us on our first home. She made it very easy and painless to transition to nick. Once he took over he was very communicative and let us know when things were going to hit the "to-do's". Everything was great and painless! I will do everything I can to send friends and family this route!Thank you,
Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!
Outstanding service, and always prompt highly recommend
I would highly recommend Veterans United for all veteran's seeking home loans! Throughout the entire process, you will feel like you're a VIP at a 5-star resort! There's no pressure, the process was seamless, and the team was a well-oiled machine!
Thank you Aaron Rand and Veteran's United for getting me into my new home!