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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,049

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Highly recommend to any veteran, especially getting their first home. The process is a long one, but they've got it streamlined to make it very simple and easy on your end making sure you get your home when you need. The staff is great to work with and they will even work with you after closing and even when you want to sell your home. Overall great experience.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

4.5 out of 5 Stars
Would Recommend
headshot image of Noah Barfield

Loan Officer: Noah Barfield

NMLS# 2153378

5 out of 5 Stars
Would Recommend

I'm filled with gratitude. Thank you so much.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
Photo submission from Henry V.

As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars
Would Recommend

I wished I got a vet United t shirt. I want to be contacted when rates fall next year so I can refi.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

3.5 out of 5 Stars
Would Recommend
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

3.5 out of 5 Stars
Would Recommend

Overall, ok with whole process except that main agent promised a locked rate which did not materialize to that rate at the end, and it went from 5.75 to 6.125. Had I known this would have happened, I would have not chosen VA United Vas I feel his integrity speaks as a way in how clients are overpromised and underdelivered on the rate????

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars
Would Recommend

We're happy with our experience using VA Home Loans for Veterans. Scott and his team were there for us every step of the way. The process was flawless and as stress free as it gets. So grateful to have a team that cared about our home-buying process as much as we did.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Would Recommend

Working with this team was absolutely amazing, thank you Rachel, Brittany and Aaron. There were more but these were the folks on the ground with me. I could not be happier with how things turned out. Truly blown away but the outcome of their efforts. My family truly appreciates what you all did.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

I wish we were told up front what was needed from and not day after day of now you need to do this or by the way we need this, and oh we need you to do this. Had we had known this I'd what is needed, this is what you need to fix and now we are waiting for this at the beginning. We feel it would had sped up the process more.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend
Photo submission from Romulo U.

As much as I work, the team did a superb job accommodating me in my endeavor to purchase my home. The collaboration between the teams were impeccable. I have been impressed with how my home buying experience went. I have spoken to my fellow veterans at work and recommended Veterans United for a great home buying experience. Thank you guys and hope to do another home buying transaction in the future.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

0.5 out of 5 Stars

The loan assumption process went as smooth as it could and the team was great. It was the aftermath that I am still dealing with. The discrepancies in payments causing a late fee and unnecessary confusion. And then insurance lapse during the period that I didn't even own a home. What is going on United Veterans? I bet none of you even know.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

I also want to mention Beau and Crystalline. These two ladies mirror each other when it comes to customer service. Their attitudes in my opinion are amazing.
It's because of staff like this I returned to VU a second time.Better clone their skills

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Absolutely impressed with how easy process was. I will recommend Vetrans United!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth G.

What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Thank you, Veteran's United! We are so excited to be first time home buyers and we couldn't have asked for a better experience with you!

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

let’s not forget about Austin. Austin was absolutely amazing. He worked with us every step of the way went to bat for us. When higher up had questions. He did a fantastic job. Thank you so much.

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Would Recommend

I am so grateful to have Joseph Park and his team with me getting a chance at buying a new home. 100% without a doubt would recommend Veterans United to any potential Veteran homebuyers. Joseph Park (our loan officer), Steph Escott (loan coordinator team lead), Katie Burkemper(Concierge's specialists) and to realtor agent John Rainey who really provided us support throughout the process. My family cannot say enough about the level of support from this team. We really appreciate everything they’ve done for us throughout this whole process. Thank you so much!

headshot image of Joseph Park

Loan Officer: Joseph Park

NMLS# 2392866

More Reviews

See all 386,049 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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