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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
13,024 reviews
607 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 13,024 Army service member reviews from North Carolina

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5 out of 5 Stars

I can’t say enough good things about my experience with this lender Crystaline Loveless and her team, From the beginning of the home-buying process to the closing, she was professional, patient, knowledgeable, and truly committed to helping me become a homeowner.Buying a home can be stressful and overwhelming, but she made the process much easier by answering my questions, keeping me informed, and helping me understand each step along the way. at times I had serious doubtand lack the faith and was overwhelmed by all the tasks at hand. Ms. Loveless went above and beyond to make sure everything stayed on track and that I felt comfortable throughout the process.Thanks to teams hard work, guidance, and dedication, I’m now in my own home with my family, and We couldn’t be happier. I’m extremely grateful for everything they did for me and my family. you all where a blessing.If you’re looking for a lender who genuinely cares about their clients and will work hard to help you reach your goal of homeownership, I highly recommend them. Thank you for helping make my dream of owning a home a reality!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

4.5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

You guys are incredible.You’re like a well oiled,competent,coordinated machine.From the moment of my first phone call to the signing of the closure documents, I had an opportunity to witness “Poetry in Motion “. I believe that every Veteran should be aware of your existence and the excellent service that you are providing for us. I mean, I was amazed.I will certainly recommend you guys to all the veterans that I know who are considering buying a new home.Thank you very much for what you did for me and my family.Robert Curlee

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

4 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Very easy process and no waiting around

headshot image of Scott Hutto

Loan Officer Team Lead: Scott Hutto

NMLS# 1957475

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5 out of 5 Stars

Excellent service! Everyone on the team was very helpful with all of our questions. Everyone was very kind and patient as we had not gone through a home purchase before with all of the electronic signing that was involved.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars

Every person that I worked with during the home buying process has been wonderful. This was my second time using veterans United and would use them a third time if I ever needed too

headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

My loan officer name was Toby, and he was very professional and caring. He worked with me and ensured that I had all the information to make a smooth transition

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

I can’t speak more highly of Solibel and her whole team! We’ve used them for multiple home loans and they make the process so simple. During the most recent purchase, we had other companies ask if they could beat Solibel’s rates, would we switch? The answer was No! I received a great rate with Solibel but even if they could beat it, I’d pay more to work with good people. This team cares about their customers, updates you every step of the way and they are super friendly. I don’t have a single negative thing I could say from any of my experiences with them. Thanks Solibel and team!

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

My loan team was top notch. Josh and Bryan rock and if I was to recommend vu to anyone it will also include a recommendation to get them!

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

Ready to see for yourself?

Experience first-hand why 381,514 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

They were there every step of the way. If I didn’t understand they would get in the phone or text to explain. Kind, respectful and just all around professional.

headshot image of Steven Devine

Loan Officer: Steven Devine

NMLS# 2771198

5 out of 5 Stars
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars

By the grace of our Lord Jesus Christ it was a great experience.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Kollin was an absolute joy to work with, he always rose to the occasion whenever I needed help. Excellent customer service and handled with care, I highly recommend him.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Nathaniel Fulkerson

Loan Officer: Nathaniel Fulkerson

NMLS# 2767910

4 out of 5 Stars

Think the hardest part of this loan.
Was not being able to get the information. That I needed. In a timely manner. Not being fulmuliar with electronic.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

Smooth, quick and easy process. I must give a special Thanks to my loan officer Blake because he was patient with me even when I was indecisive. I literally contacted him randomly after starting the process about 1 year and 4 months ago and said hey I want a house now and he picked up right where we left off and got me my home in less than a month. I don’t think it could get any better than that. I would definitely recommend my team to my friends and family.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

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