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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,582 reviews
519 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,582 Army service member reviews from Connecticut

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5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4 out of 5 Stars

The only reason why I’m saying yes to this recommendation is because I worked with Josh after the previous mortgage agent had almost ruined. The transaction and Josh was absolutely amazing and communicative.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

Outstanding team lead by Nicole Culbertson!

headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

4.5 out of 5 Stars

Wish Jake was more reachable over the phone, but thankfully Neisha was! All in all, solid service. Would recommend.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Photo submission from Kenneth M.

My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

4.5 out of 5 Stars

Too many people calling in the beginning asking the same questions. Stopped answering to anyone other than my dedicated Loan Officer Anne.

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Veterans United delivered an outstanding home‑loan experience from start to finish. It took me a long time to find the right property, and throughout that entire journey they stood behind me at every step. Their team was consistently professional, patient, and proactive — exactly what you hope for when navigating a VA loan.Communication was fast and clear, and every part of the process was explained in a way that made me feel confident and supported. Any time something changed or a new requirement came up, they were already ahead of it. I never felt lost, rushed, or left guessing. Instead, I felt like I had a dedicated squad making sure everything moved smoothly.My loan officer (Dan) and the entire Veterans United team made this experience genuinely stress‑free. They coordinated seamlessly with my agent, kept me updated, and made sure I always knew what was needed next. The online portal was simple to use, and every document upload or signature was quick and straightforward.After working with them, I fully understand why Veterans United is the top VA lender. They treat Veterans with respect, they communicate like true professionals, and they make the home‑buying process feel achievable — even during the tough parts.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

Chris was awesome, very helpful the last few years

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

3.5 out of 5 Stars

Compared to my first time using veterans United it seemed like there were more people that I had to talk to from veterans United rather than the main person Mike however everyone that I did talk to they were extremely nice

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

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Experience first-hand why 379,637 homeowners give us a perfect score!

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5 out of 5 Stars

David geier was my loan officer, him and his team did a great job. Thanks guys.

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars

My team was excellent, they took the time to explain everything to detail.

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Great experience!!!

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Absolutely loved working with Steve and his team. Super knowledgeable and professional and helpful at every turn

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Photo submission from Michel L.

Veterans united should be every veterans and service members first choice. Great company to work with.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Thank you Jake Tara Christina and the team for a smooth home buying process. Would recommend

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Very understanding. Went out of there way to be helpful.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

I am extremely happy with the process and how well everyone communicated. Never once throughout the process did I feel like I couldn’t have a question answered. It felt really good knowing I didn’t have to worry.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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Experience first-hand why 379,637 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

Ben and his team were simply wonderful! They were incredibly helpful, professional, and made the entire process so much easier. I truly appreciate everything they did and would highly recommend them to anyone.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

They are worked so hard for me and even went the extra mile. Justin knows his stuff and get things done fast. Eric returned my phone calls super fast and Nicole was always there for anything I needed. Thank you everyone.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars

Tim and his team were amazing and when i buy another house If I could I would request him and his whole team of people.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Great team!

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Photo submission from Nicholas S.

Brad did an outstanding job thru all of this. You are the man Brad. I will definitely recommend Veterans United to everybody.

headshot image of Bradley Cone

Loan Officer: Bradley Cone

NMLS# 836930

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

Nicole made the process very simple and straightforward, looking to continue to do business with her and her team.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

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