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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,836 reviews
679 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,836 Navy service member reviews from Texas

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5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

Jessie and her support team were incredibly outstanding throughout the process. They were diligent, consistent, detailed, and very helpful in the loan process and closing. They are the gold standard on home loan application and process. I am completely satisfied with the experience.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Going with Veterans United has been nothing short of amazing! This long process of refinancing went by smoother than I thought it would. Alex was our loan officer and he is so informative and communicative. I really enjoyed the team we had and would recommend this company to any veteran.

headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

5 out of 5 Stars

I had an outstanding experience with Veterans United, and I especially want to recognize Andrew Struttman, Lora Grenier, and Lliam for everything they did throughout the entire home-buying process.Andrew was there from the beginning, answering my questions, explaining every step, and making sure I understood exactly what was happening with my VA loan. He was always professional, patient, and easy to reach, which made a huge difference during what can be a pretty stressful process.Lora and Lliam were just as helpful. They kept everything moving, stayed on top of the details, and made sure I knew what was needed and what was coming next. Whenever I had a question or concern, I felt like I had a team behind me instead of just being another loan number.Buying a home is a big deal, and Veterans United made the process much easier than I expected. I truly appreciate the communication, professionalism, and personal attention that Andrew, Lora, and Lliam gave me.I would absolutely recommend Veterans United to any veteran looking to purchase a home. Thank you all for helping me get across the finish line and into my new home! 🇺🇸🏡Five stars all the way! ⭐⭐⭐⭐⭐

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Whole team was incredible, accessible, and helpful!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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4 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars

Everyone was great to work with at Veterans United .

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

Chris and his team did an amazing job with our home loan. They worked diligently to ensure we were taken care of. There were hurdles along the way, but they navigated them professionally and with honesty. Being transparent through the whole process. We appreciate all the hard work, hours spent and effort invested into helping us close on our first home in a very short time frame. Thank you all again, and god bless! 🇺🇸

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars

Working with Veterans United Home Loans was a fantastic experience from start to finish. The team made the entire process smooth, straightforward, and stress-free. They truly understand the unique needs of veterans and provide exceptional support every step of the way. I highly recommend them to any fellow veterans or military families looking to buy a home! A special shout-out to Deborah Green! Thank you

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

I can’t say enough good things about the whole team that helped me here!!!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

This was an overall good experience. Bumpy start as my original Loan Officer was not familiar with Texas Loans and the Veterans United Loan Board (VLB) and the reduced rate, especially for Disabled Veterans, but once the Loan was reassigned to a Texas Veterans familiar with the VLB, things moved very fast.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Me team was great!!!! Everything from paperwork to talking on the phone for reassurance!!!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

Everyone on the team was extremely helpful and made the process very easy!!

headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

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5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars

Outstanding service from start to finish. Michael reached out to me right after I created a Veterans United account and helped us throughout our first home buying experience..There was a period of time that he went on vacation and let me know beforehand, but he continued to check up on us and ensured the electronic paperwork was being tracked. He was never pushy, was patient as we were initially looking from out of state and I cannot say enough good things about him. Top notch customer service and I wouldn’t hesitate to recommend Veterans United.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Mike is my "GO-TO" professional when it comes the Veterans United. He is a complete professional in every aspect of the word. As long as he is at Veterans United he will be the first email i send when buying my properties or recommending someone.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Very pleased with my experience . We had a great team that helped us every step of the of the way and made our home buying experience as stress free as possible. can’t say enough on how happy we are with the team we had

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

Mary Teson and her team made all transactions very easy for my wife and me.

headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Dane Jackson

Loan Officer: Dane Jackson

NMLS# 2407552

4.5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

2.5 out of 5 Stars

I don’t know who Missy is. I think I worked with another Lender, but she got very upset with me because I definitely was going through a lot and as happens, And Real Estate, let my emotions escalate some situations I say that because she seemed to be very unhappy with me and told me I was rude. I do think you guys record everything bottom one is I never heard from her again. I brought you guys a Buyer or actually my client did but no communication afterward must’ve made her so upset she never wants to reach out to me, which means the communication from your company shows me you don’t no longer want to do business with me when you take a look at the fact that I’m working with Zillow and getting Buyers pardon me multiple Buyers every month not including my own personal business. I’d love to hear back from you guys so I can be a better real estate agent sorry I ruined your business or whatever is going on and wish you the best of luck in the future.

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