I just want to take a moment to sincerely thank the entire mortgage team for all your hard work and dedication throughout this process. It wasn’t always easy, but your guidance, patience, and commitment made all the difference. I truly appreciate the effort each of you put in to make this happen, and I’m grateful to have had such a great team by my side. Thank you for helping me achieve this milestone!
Veterans United has came through for us twice in the last 5 years. They are very personal worked hard for us. I will be forever grateful to this hardworking team.
Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.
Great experience and fast process from offer to closing. Thank you Veterans United!
Veterans United, Tommy, and the whole home buying team was phenomenal from start to finish. We were able to close smoothly on our dream property and start our new life all thanks to veterans United. Do yourself a favor and choose veterans united from the very beginning!
This entire process was so much easier than it could have been had it not been for this group of people that came together just for me!
I felt the love!
We are throughly pleased with the outstanding service we received from Veterans United Home Loans! As first time home buyers, we didn't know all of the things that we didn't know, but every question and concern was answered quickly by experts. Elizabeth was so sweet and professional, she was alway a text or email away, and she actually made the process pleasant. We will recommend Veterans United to our friends and family, and when we are ready to find our forever home, we wouldn't go anywhere else!
I highly commend Christie Thomason for her superb attention to detail and getting to know the client's (me) idiosyncrasies as she was able to immediately adjust and adapt to my needs...even during after-hours and the weekends. Promote her NOW!Kelly Givens, worked behind the scenes and just monitored Christie and my text messages. She is a "quiet" professional who just allowed her team to "work the process" and just intervened whenever the need required it.BRAVO ZULU to these two ladies.
Great job to the team, and appreciate everyone's helping to make this as painless as possible!
Veterans United made it super easy to even move out of our home state and we felt secure in our decision. Outstanding 24 Hour help and always answered our questions! We absolutely recommend VU!
Nikki was extremely unprofessional and disrespectful.
Response from Veterans United
Hey Brandon,
I’m really sorry to hear that you had this experience. That’s definitely not the level of professionalism or respect we expect from our team. I’d really like my team to learn more about what happened so we can address it. When you have a moment, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com.
This experience wouldn’t have been as easy without a team like yours helping me out every step of the way that you GOD for sending this team to me.
I'm not the one who enjoy surveys, because of different policies that the administrators of the process they have to ahere to. Being a former administrator of multiple multiple millions dollars cooperations you do the best you can to achieve certain profits and goals, without offending clients.
Michelle, I do appreciate you and your staff efforts to assist with the process of securing the possibility to become home owners. Thanks to you and your staff and administrative efforts it was obtained with satisfaction for sure. Thank you all for your support,services and efforts. Thank sincerely from the bottom of hearts for everything.
Sincerely,
The Snyder Family.
Love the team! Way to go! Loved using the second time!
Keagen was so supportive and sweet. She was on top of everything and I can’t express how much stress that took off of our shoulders. Joseph took charge right away and was so personable! What an amazing team all around, truly more like family!
I really do appreciate this team and all they did for me. I had worked with other companies before and so I expected so much less than I received. I would truly recommend this staff. They passed information seamlessly, were honest when they didn't have an answer for me but guided me down the path to find it. I dont know, I only have great things to say!
Truly the easiest experience and process for a first time home buyer! No one compares to Veterans United and their level of professionalism and expertise!
