Veterans United is wonderful, they made this process very easy and our dreams come true. Such an awesome company and a great team! Thank you all so much for everything and we will forever appreciate you all!
Veterans United really came though for us.
We had a big ask for a loan. We provided all the information they required and BOOM!
We were approved! Veterans United has helped us buy our dream retirement home.
Thank you Veterans United! You made our dreams come true.
DJ and his team made me feel like family, answered all the questions we had. They provided information and things I had not even thought about doing. I have used him and his team several times and really he made me feel like I was his only customer. Doesn’t sound like much but to a blue collar worker, I felt like a celebrity.
Thank you Josh for all of your advice and suggestions during the process. Veterans United should be proud to have a stand up guy working on their team. Thank you. The only suggestion........Veterans United should test the knowledge of the Realtor for VA criteria for move in ready houses. This alone would speed up the process and create less stress for the Veterans applying. Thank you
As a first time homebuyer I did not know what to expect, but my team made this experience very easy! I will absolutely recommend veterans united to anyone i know that is trying to buy a house!
Veterans United are quick and efficient helped us finish up quickly
Great job everyone. Truly appreciated my team.
Absolutely veteran friendly. No matter what you need, Veterans United and staff get things done! I'm so happy that I chose VU for my loan and can't wait for future investments with them!
Aaaaaaaaplus mortgage company. Thanks to all of you
Everything was great.
Thanks to all !!
Overall, I would not recommend going through this headache unless you are a Veteran unable to come up with a down payment. Felt very little, if any, consideration or care about my Veteran status and even almost lost the house at one point due to a clerical error on Veterans Uniteds fault. Possibly they are handling too many cases at once to give enough attention to the Veterans, and assist them.Finally, the fact that a week after getting the house, my loan was passed off to a company that I've never heard of. I understand this is a general practice now, but I do not believe it is right or in the veterans best interest. This was the most disheartening thing. You work with someone who is "Veteran Friendly" and wants to help you get the loan, then they pass it off to someone else, who won't have that same attitude, I don't know/trust, and have never worked with before.The team even sent my "congratulations" t-shirt to the wrong house.The "5"s given in the rating system is me being generous. All in all, I'd like to make them lower, but I understand that I don't know everything on the other end that could be happening.
Response from Veterans United
Hi Matthew thank you for sharing this honest review. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.
Wonderful to work with. Went above and beyond. Responded to questions in a timely matter and very professional to work with. Highly recommend.
I am so glad I went with Veterans United (VU) instead of xxxx. VU made the whole process simple, friendly, and timely.
This was an amazing buying experience and they were a big part of it. So glad this was my team and that I picked VU
