Title signing was weird experience and passed on my analysis to Chris rohr
Communication was excellent. I always felt like we were always on the same page. They knew what I wanted at each step before even talking to me.
Nichole and Bettina made the process so easy and comfortable they guided me to the whole process working with them was a pleasure I would highly recommend them to anybody who would being doing a first time mortgage or a refinance. Words cannot express the pleasure was working with both of them I cannot say enough great things about them both.
Great team, outstanding service wish more companies were able to do this type of service.
I’ve gone through a few different mortgages and refinances with different properties and banks over the years, and Veterans United was by far the easiest, with the most user friendly app I’ve seen. Also, all three of the loan officers I corresponded with were extremely helpful and professional. Great job! Thanks Horace!
I would like to recognize Jeff Ferguson & Shan Shauffler for the efforts on my Cash-out, VA refi. This loan took over a year to close, my fault NOT theirs, and thru it all they never quit, gave up or pushed me to the back burner. They answered & returned my calls in a very timely manner and if they didn't have the answer, which was rare, they would find out and get back to me. I ran into some medical issues which quickly became life and death and needed to escalate the closing date and they did that in a couple of days. Through it all they were right with me even when they were sick, or had other pressing issues. I really can't say enough about this team. They even sent me a very nice personalized gift. If the rest of Veterans United is represented by Jeff & Shan then the company will have no problems. I just hope that they get to explain this closing/situation to people further up the ladder, i'm sure they would be rewarded. Again thank you guys from the bottom of our hearts....Paul & Sue Buckley....
Excellent
Great experience keep in contact with veterans united and stay informed.Veywrans united will see you through the entire process until completion.
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Top notch team - always felt very taken care of and they are great at communicating and explaining everything each step of the process. Very highly recommend!
With veterans Veterans United you’ll find what you would usually see as stressful, burdensome, and taxing they make a pleasurable and relaxing experience.
Very simple process
I would recommend they speak to Brad Edwards.
