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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,287

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 5,909 Army service member reviews from Pennsylvania

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5 out of 5 Stars
Would Recommend

No matter how frustrating the process got, and even the few times I lost myself and got aggravated. They still did everything they could and got the job done.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

3.5 out of 5 Stars
Would Recommend

Missing a lot of information, Up front. -- First time homebuyer, I was frustrated all the time. A bit of up front info on the exact steps, terminology, options( in case things did not go well). Detailed information!
Cash to close. This was a big problem. Had to find out from the internet just exactly how this works. Only found out certain information 'on' the day of closing! Not good for my nerves.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

I have to thank the amazing team at VUHL. They got me into my first house when other companies turned me down. If you are a veteran who is thinking about getting a VA home loan, this is the A team to work with. I can highly recommend Veterans United Home Loans.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Was pretty seamless and process was explained very well. They will give direction and bottom line numbers when ask. Kept the fees out in the open. Nothing hidden.

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
Photo submission from Donovan B.

Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

3.5 out of 5 Stars

I only remark that I would not recommend Veterans United is that there were better options with local lenders that I did not take. I was not impressed with the outsourcing of insurance information and floodplain survey information. That is not the loan teams' fault in any way. I was only disappointed that the information was erroneous, and the Veterans United insurance plans were astronomically more expensive that other insurance options that offer similar coverage. There were also lapses of communication regarding outstanding loan requirements leading to a timeline shift in the closing.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

I worked with Josh now for almost 3 years to make this happened and he stuck it out. Truly veterans United’s finest. It was an absolute pleasure working with him and I would recommend him to anyone I served with.Thank you again Josh

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Kris and his team were amazing. This was the easiest home purchase out of 4 houses that I have experienced. He was available within 10 min of my text even on weekends. Thank you again

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

A VA loan comes with some odd things and they navigated all of them and were very helpful and patient.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
Photo submission from William E.

My loan team worked very hard to get me closed

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

I would HIGHLY recommend Zach, Mason, and Nichole for anyone buying a home. They all answered all 7 million phone calls from me and were ALWAYS willing to help! They made the home buying process very painless! Thank you so very much!!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

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5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

We really appreciate the efforts everyone went to so we could have a home.
Dustin was always helpful and even helped us with our closing costs we were blessed to have him helping us.
Brianna was a fantastic realtor she was always attentive and made sure to even be present later than usual to see things through.
We also appreciate the credit counseling and all the extra help we received along the way from the entire team.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

These guys worked hard to get me through the loan process and I am very thankful to them.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Thank you so much. I would recommend working with Mark or Josh to anyone.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

4 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

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See all 415,287 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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