Took a while to get to speak with someone about veterans united had to jump lots of hoops probably over 50 calls with Mr. Cooper and whichever other 3rd party on the “assumptions team” once I got to Moya and Blair everything was Gucci/ golden / good.
Well Kellen was awesome and Rachelle would never call us back and very rude
Our Loan Officer Jamie was a joy to work with. Between him and Julian we had all of our many questions answered clearly and stayed on top of our paperwork. I look forward to buying our next home with Jamie. Our experience through the whole process was amazing and I will let all of my fellow service members know that Veterans United is a must when using the VA Loan.
Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!
This is the second time that I used veterans United. They were very easy to work with. They kept me updated on the loan process and everyone I worked with was very friendly and were able to answer my questions in a timely manner.
Joel was absolutely amazing. I am happy to have worked with him. I appreciate the gift from the team for our new born.
The Orton wants to thank Jimmy and everyone at Veterans United for helping us buy our first home!!! Thank you.
The entire team was great and made the process as easy as possible
This team is one of the best by far. With the personalized service, work ethic, and tireless hours making it a smooth process. This VU team should rest assured that they are appreciated and outshine all other real estate/home loan services in the area. Their confidence in their profession, flexibility, and character speaks volumes of the organization. I would recommend them to anyone looking for the best quality and commitment during the home buying experience.
The team was great, even with closing on/around the holidays, it was completed with no hiccups and great communication along the way, could not be more thankful.
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Kelsey and Joshua had one mission: to strap us with a $300,000 mortgage. Mission accomplished! Now, not only do we get to pay it back, but we also get to build equity—one payment at a time—for the next 30 years... Thanks for turning us into proud homeowners and lifetime debt warriors!
Best home buying experience I’ve ever had. 10/10 would recommend
Everyone were very helpful and ready to go the extra mile to get things done! We were traveling and were able to get most things done on line. Thank you again for the great job you did for us!
Nothing more to add at this time other than, if the team that I worked with shows the level of professionalism and values the company holds, then I feel that Veterans United is a great company.
