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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
12,932 reviews
678 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 12,932 Army service member reviews from North Carolina

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5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

I personally wanted everything to be front-loaded so that everything could be taken care of as soon as possible, and to be given the freedom to openly express relevant concerns. I also enjoy personnel that can handle the brash and informal manner in which I conduct my own affairs. The team to which I was assigned exceeded my expectations by a mile. Patient, open with communication, and able to simplify things while adapting to any knowledge I already had. Incredible work all around. No complaints.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Rick Bridgman was excellent as always. He took the time to explain my disclosures in detail and went the extra mile to help me close on time. He is the reason I always go back to Veterans United when I need a loan.

headshot image of Rick Bridgman

Loan Officer Team Lead: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

Stephen and the team are awesome. This is my second time using Veterans United to purchase and both of my experiences have been amazing!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Very amazing experience to have as a first time home buyer. I worked with Chelsea Perkins, amazing woman to receive help from. Everything went greatly & I appreciate her services !

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Great as always! Much better experience than last time. Bob, Crystal and Sabrina were a huge help in the process. We could not have done it without them!

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

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5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Crystal and Bob are an awesome team!!!! I could not have done this without them. Absolutely flawless in a world full of imperfection.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

I had never experienced customer service like I did with Veterans United. Truly a great set of staff. I cannot say enough great things about my buying experience with the VU team. When I get out of my service, I’ll be going right back to VU to help me with my future purchase.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

My overall experience with Veterans United was great. The entire process went smoothly, and everyone was helpful and professional. Communication was good, my questions were always answered, and I felt supported throughout the whole process. I would definitely recommend Veterans United to other veterans and military families.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

I loved how corey &’ dawn helped me I still cannot believe it ! I’m a home owner thanks to my team and I will highly recommend THANK YOU 🙏 for helping my family find our home

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

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Experience first-hand why 378,012 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

4.5 out of 5 Stars

Pretty great. No real complaints. I was a bit in a hurry to get this house.

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Sheldon and his team were always available to guide us through the process. Most important I wasn’t treated like a customer. The treated me like part of the team and I found that quite impressive!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

This was the second home I bought with Veterans United and, again, went through without a hitch! The portal is great to keep track of everything and the team is always knowledgeable and quick to respond!

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Fastest closing, ever. Start to finish: 15 or fewer days. Appraisal: delivered in 8 days or less. I am more than satisfied with Eric and his team. Veterans United came in at the last minute and secured more than exceptional terms for my home loan. I've used VU in the past. I used them for my current loan, and I will continue to use them in the future. If any veteran ever asks me which lender to use, I would recommend Veterans United without hesitation.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

Veterans United is pretty Amazing, step by step They keep you up dated and informed and let you know what is your next thing to do. Stress-free for sure, until the move Then the wore begins. I truly appreciate All the work that veterans United has done In making this transaction of my new home it was truly easy and stress-free thank you for Veterans United. God Speed and God Bless.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

This was by far the easiest home purchase I have ever even heard of much less expereinced first hand!! Kelsey was the absolute best and so responsive!!! I would highly recomend her to any of my fellow Veterans!!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

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