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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,313

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 298 Army service member refinance loan reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

From start to finish the mortgage team was there to answer any questions and concerns. They made me feel at ease and breath easy. I would recommend Veterans United to anyone and only have high praise to all of my team! Thank you so much! For everything!
Tom S

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4 out of 5 Stars
Would Recommend

Haley and Diana Ess were great!!! Only issue i had is that my payments didnt get made on time and i have late payments now was the title companies issue apparently otherwise i would say 10 out of 10 hopefully

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

4 out of 5 Stars
Would Recommend

Thisnis the 2nd time we have gone thru Veterans united. First was to buy our current home while selling the house we were living in. That process could not have gone better down to.coordinating both closings on the same day. 2nd time was a refinance and again the process was seemless. I would most definately recommend any veteran to go thru veterans united for your home purchase or refinance. Thank you Veteran United and your Team.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

This is my third times working with Josh, and that explains a lot about his service as a loan officer. He always make time for us, and his responses are very quick. I would give him more than a 10 for sure.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Everyone we worked with was great, never felt rushed and always got answers when they were asked. The user interface on the VU website was miles ahead of anyone else's, everything was right there and easy to understand, a huge time saver when going back to previous loan estimates or checking on documentation needed. The refinance process is a bear but it was made relatively painless by VU. We'd use VU again.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Veterans United has been great. I highly recommend every veteran or family of, to work with this company! 10/10

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

A good painless process that flowed smoothly from the start and concluded on time.

headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Veterans United is a great company to work with, the guided checklist process is easy to follow and communicating with the team is easy and will follow up regularly.

headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend

From start to finish Mason‘s team made the process amazingly easy I didn’t think that it would be done in the short amount of time that it was. This is the second time that I’ve used veterans United and I won’t even think twice about using veterans United again in the future.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Everything worked out great after he put everything together

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Great team, had to deal with some snags in the process and the explained everything and worked with me answering any questions I had throughout it all. Andy and Taylor are really great, the entire team was great from beginning to end. Thank You for all the hard work.
-Adam

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Best mortgage company even better than rob riggles through the roof review

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Andy and Justis were phenomenal through this process. We have gone with veterans united every time and with Andy. He takes the time to help us make the best decision for our family. Andy and his team and so extremely available and the text message feature made me feel as if I was working with friends rather than being a “client”.Thanks again!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

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5 out of 5 Stars
Would Recommend
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Dennis Hill was also very good. Very quick to call and made sure I understood everything every step of the way and was there immediately to answer any questions.

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Great experience for a first time VA mortgage applicant

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

VUHL was extreamly helpful with my refinancing process. Tony Stephenson was persistent with helping us through the process and helped out every step of the way. He was always available when we needed him and was able to help out when we were stuck on any of the tasks we were given.
I would recommend VUHL to any vet looking to get the most out of their home buying/refinancing experience.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

The entire experience was quick and painless. We have nothing but great things to say about veterans united.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

More Reviews

See all 415,313 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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