Everyone was great.
I think they did an outstanding job assisting my family through the process and guiding us through.
Veterans united should be every veterans and service members first choice. Great company to work with.
The Veterans United team worked well together, which made for a good experience during the whole process. I will definitely use VU again when the time comes.
I made my first contact with VU about 18 months ago, I was first connected to Schuyler, a senior credit consultant and immediately, although I had contacted them with apprehension about my then bleak credit situation, he assured me that through a couple of payoffs and a couple of disputes we would be able to get my credit score in a range that would allow me to purchase a home. It took me about a year to get to this point and Schuyler was by my side the whole time with advice and constant encouragement that we would make this happen. When the time came, I was handed over to the loan team and was first introduced to Tim who right from the beginning also encouraged me that although a semi-long process I quickly found it is a simple process to provide proper documentation to get this loan initiated, through the underwriting stages and approved. All documentation was uploaded onto the MyVU website or I used the app, couldn’t have been any easier. About this time I got a call from Grace who is the VU concierge, she was always super fun to talk to. Her knowledge of the moving process is amazing and she would have suggestions about the process and the move people just don’t think about it’s very obvious she loves her job and is very successful at it and we always had a good laugh session before any call was finished. Levi came in early in the paperwork process, and he is the organizer and closer. He took the random information, put it in one place and delivered it to me almost daily the last month of my process. His attention to detail was also immeasurable and essential and truly 100% professional. Also, thank you very much to Stephanie and Aleeza for your behind the scenes. Initially, when I found out there were going to be so many people involved in this process, I found it a little daunting, but as time went on, I realized that by having all of these working parts, my whole loan process was zero stress and 100% efficient, I wouldn’t trade this process or my whole loan team for any other financial institute to go through this process. Thank you thank you !!!!!! 🇺🇸💙
Thank you Veterans united for making my life better and a dream come true in a short time I will tell my friends and family about you and your family if you want a home talk with you
I want to say thank you to everyone who had a hand in helping me from the beginning to the end I very much appreciate each and every one of you thank you so much
Brad did an outstanding job thru all of this. You are the man Brad. I will definitely recommend Veterans United to everybody.
Above and Beyond at every level of the most stressful purchase of my life. My gratitude is forever yours and I will always recommend Veterans United to any veteran that is moving.
Everyone was very Helpful, and pleasant to talk to.
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They made my first home buying experience seamless. Kalab Long and his team were amazing and we succeeded in landing my dream home! Veterans United online makes obtaining the loan so much easier. It tells you what to do by presenting what documents are needed. Then all you do is upload what they're requesting. Amazing experience!
I ain't got nothing good to say I don't say nothing it ain't even worth it I'm in the house I had to pay it call trapman
Response from Veterans United
Hi Harvey,
I’m really sorry to hear you feel this way. I know surprises like this at closing can leave a bad taste in your mouth, and that’s not the experience we want for any of our Veterans. If you’re open to it, I’d really like my team to take a closer look at what happened and see if I can help.
Please don’t hesitate to reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here Monday through Friday from 9 a.m. to 5 p.m. CST, but you can drop us a note anytime, and we’ll follow up.
