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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,441 reviews
529 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,441 Air Force service member reviews from Michigan

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5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

4.5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Photo submission from Lanette M.

My VU was on top of everything to make sure we closed on time. They were all professional and I loved how they were my personal cheerleaders rooting for me and congratulating me. I will recommend VU to all my veteran family and friends.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars

We have moved six times in the last 20 years. This has been by far the best experience we have ever had with a lender. Holly and her team were exceptional. They made everything easy and the communication was outstanding. Their app made everything easy to do and sign and keep up with all that needed to be done. I have already recommended her to two other people.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

1.5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Rob and everyone were great
Very professional and courteous
We would recommend Veterans United
Job well done!!!!!
Roy B

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

My overall experience with Veterans United was absolutely spectacular! Because of the current market situation as far as the extreme shortage of available quality homes, it took over a year of searching before my wife and I were able to both find and make a winning offer on a home that we truly wanted. Chace was available to answer our concerns any time we needed him and was always great about getting back to us in a very timely fashion any time we reached out to him through the entire long and daunting process.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

3.5 out of 5 Stars
5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

Randy Groner was the #1 reason we went with VU over Navy Fed. We trusted we were in good hands and he came through with answers to every question. Our entire team (Levi, Tre and Randy) were on top of things and confirmed we made the right decision.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

Collin was spectacular to work with. I was on PCS orders and he worked with me to ensure my reimbursements were protected. He also got me a rate that beat other lenders.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Photo submission from Alexander D.

I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!

headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars

Mike and Landon did a phenomenal job helping me with the home buying process. They were easily accessible and ready to answer any and all questions. Buying a house while deployed poses its own challenges, but Mike was willing to communicate with me via email and through my mom in order to get things done. Both of them worked with a mindset of professionalism and respect, and I couldn’t be more grateful.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars

I've exclusively used veterans united for more than 5 transactions. Go to service!

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Everybody was very pleasant and informed. They always had my interests at heart.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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5 out of 5 Stars

My team was the greatest and did above and beyond in helping us reach our goal. Would definitely recommend.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

4 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Jason K.

If your a veteran buying your home for the first time, we recommend Veterans United. They are there to help you get into a home, and make sure its affordable for you in the long run. They are very helpful, understanding and caring!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars

I ignored the step by step videos
And that was all wrong .. they are so helpful and don't let you get ahead of yourself.
I followed them and was prepared for things coming up. I could play them over and over till my 64 yr brain absorbed the lessons

headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars

Mike & Lora were phenomenal.When I first was trying to get approved, Mike was patient and kind as I was getting strung out by another lender. He saw me through some very frustrating experiences with that lender.Lora came along further in the process but didn’t let me file stay stagnant when roadblocks came my way. Since I came over the VU with a purchase agreement in hand, there was no time to waste and she saw to that.Mike, also, as we were nearing the finish line and just needed a VA appraisal to score kept calling the department of veterans affairs together basically daily for 2 weeks. On one occasion staying on the line for over 2 hours well past normal business hours. Can’t say enough how much his efforts meant to me.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Working with Bill Musick and his team at Veterans United for our home purchase was an absolute breeze from start to finish. Navigating a VA loan can sometimes feel overwhelming, but Bill and his team brought a level of professionalism, communication, and deep expertise that made the entire process seamless. They kept us informed at every single milestone, answered all our questions with clarity, and ensured we closed on time without any unexpected hurdles. If you are a veteran looking to maximize your benefits with a team that truly understands the unique aspects of VA appraisals and financing, look no further than Bill Musick and his team at Veterans United. Highly recommended!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

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