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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,728 reviews
679 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,728 Air Force service member reviews from Alabama

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5 out of 5 Stars

This is the third home we've purchased with Veterans United, and we'd do it again if this wasn't our forever home!The team at VU never skipped a beat, kept us informed and did everything possible to ensure we were ahead of the process. Matt E was our loan processor and he made sure everything was done the way it should be and even helped us to close early!VU was great to work with ensuring our last home purchase through them was memorable. We made friends to be sure.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

This is the second time I have worked with Aaron and his team and am very happy again. They were there when I had questions or any concerns. All was taken care of in a professional and timely manner. I I have an opportunity to refer any family or friends to VU I would without hesitation.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

The Team at Veterans United made the whole home buying process a joy. Haley and Jack reached out every step of the way and answered all my first time home buyer questions immediately.

headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

5 out of 5 Stars

Your team did great Alex. I was able to contact them all the way up to the end. It did drop off a little, in my opinion, but that may be skewed with how responsive they were during the initial process.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Veterans United Home Loans are completely honest, and are here to help us Veterans. Buying a home or to refinance one .

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

They were readily available and answer all of my questions and concerns. Very patience and polite!

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

Veterans United goes way above and beyond to help with every aspect of buying a home. I never dreamed there was a group of people that cared that much about making sure everything is squared away. I can't say enough good about the team we had getting us in our home. You guys are the absolute best at what you do and you do more than what's expected. If I could give you guys a score of 100 you'd have it. Thank you guys and gals so much for all you've done for us! Yall are the cats meow!!!!!

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars

I can't begin to explain how great it was to work with Veterans United. The whole team was outstanding. Jordan was always on the ball and answered all of our questions. Cortney was so kind and so helpful with offering all the resources we could need and her calls were always a good pick-me-up. Shari and Aldin really kept on top of everything and made sure we were on track and ready for our closing. I know there are other members of the team that I didn't work with directly but whose work is no less important and I'm just beyond grateful for everyone's hard work. I was a first-time homebuyer and initially felt so unprepared to start this process but they were there every step of the way and made the experience enjoyable.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars

This is the third time Jason has helped us buy a home. He is very professional AND personable and communicates in a timely manner. His assistant Megan is also very helpful!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

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5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Our entire team was a huge help every step of the way. They took time to explain every piece of the loan process. Thank you Joshua S., Charlie H., Brandon M., Beth M., and Dika M. for always being available to answer our many questions!

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Photo submission from Felishia F.

I wholeheartedly refer Veterans United.

headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

"From the very first day we started this process to the moment we finally signed the papers, Veterans United has been absolutely incredible. Navigating a home loan can be stressful, but this team made us feel supported, respected, and valued every step of the way.
I want to give a special, well-deserved shout-out to Chris and Mason. These two went completely above and beyond for us from day one. Their constant communication, incredible work ethic, and dedication made a massive difference in our journey. They truly represent the very best of what Veterans United stands for, and their leadership should be incredibly proud to have them on the team.
If you are a veteran looking to buy a home, do not go anywhere else. Thank you all, especially Chris and Mason, for helping us get into our home!"

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

4.5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Derek was very helpful

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

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Experience first-hand why 378,011 homeowners give us a perfect score!

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5 out of 5 Stars

The process was so easy and everyone at Veteran's United that I dealt with was so helpful. They were always available when I had a question or concern. Very supportive team.

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Kollin went above and beyond, he needs a raise because he is a hard worker, diligent, listened, and helped every moment we needed it and readily available; couldn’t have asked for a better loan officer. Grace was so kind and helpful every step of the way. Sean kept us informed and was patient in helping us along the way.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

The veterans United team was attentive and helped me through every step of the way.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Our loan officer, Blake Thompson, and his team were exceptional — professional, friendly, patient, knowledgeable, and straightforward. We felt very fortunate to have them handling our new home purchase.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Photo submission from Christine F.

Just want to let yall know you are awesome! Thank you for being there to help us military folks and thank you for being so nice and helpful every step of the way. Also, the gifts are above and beyond and we cant thank yall enough for our pizza night gift!
Again, just thank you for everything!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

Veterans United made the home buying process incredibly smooth and stress-free, exceeding all our expectations.
Jordan was fantastic—he walked us through every step, patiently explaining everything and making sure we understood all our options.
Communication was excellent; we always felt informed and confident about what was happening.
The entire team was supportive, responsive, and genuinely dedicated to helping us achieve our dream of homeownership.
We couldn’t be happier with Veterans United’s professionalism, expertise, and outstanding customer service—highly recommended!

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

Outstanding service explains home mortgage interest rates and points in terms we could understand correlated world events, inflation, and the FED to where we could make an informed decision. Definitely will recommend Ms. Beascock team to other USSPACECOM
personnel who are transitioning from Colorado Springs CO to Huntsville AL

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

Thanks for swiftly getting done what another lender could not! You made a dream, 4 years in the making, come true!!! I’m forever grateful!!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

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