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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

385,950

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 2,071 Air Force service member reviews from Illinois

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4.5 out of 5 Stars
Would Recommend

Glad they were willing to rate match. Once started, the process was pretty smooth. They were responsive and prompt.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Everything about Veterans United was great! I’m so happy we were able to have a wonderful team help us with the purchase of our home. They were all great communicators and made sure we understood everything.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Veterans United was fantastic to work with. I loved the ease of their online site, it made uploading documents so easy. And the to-do list was so convenient, I always knew what had to be done. Their communication is top notch. Highly recommend!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

I cannot say enough great things about Derek and the rest of the team we worked with. I was beyond impressed. Out of all the homes we have bought and sold over the years this experience with our Veteran's United team was by far the best. They have made us life long customers of Veteran's United.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
Photo submission from Abdel V.

Use this company. Second home I purchase with Veterans United, and the results were the same. All of the help I needed and a speedy process. I love these people. We are a newly wed couple, and are also expecting a child. Thank you VU Team for helping us get our family home!

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

I cannot praise Veterans United enough for their exceptional service throughout the home buying process. From start to finish, Amanda and her team were incredibly supportive, knowledgeable, and efficient. They guided me every step of the way, and tackled each speed bump as it came. I highly recommend Veterans United to any veteran looking to purchase a home. Thank you for making my dream of homeownership a reality!

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Michelle Dapkus, Jessica Erb and the Scott team were fantastic and truly a pleasure to work with.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Shawn and Rynda have been with me every step of the way. They have been helpful without being obtrusive. I cannot recommend them highly enough.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Veterans United successfully makes a potentially stressful home buying journey into something that's smooth and painless. They are there for you every step of the way to walk you through each task with your comfort in mind. My Loan Officer, Billy Jones, was immediately accessible to me through phone, text, or email from pre-approval all the way to closing. My questions were always answered without delay. The Veterans United website adds to the simplicity of the entire process, notifying you of your tasks and giving you everything you need. The whole team has my gratitude for the effort they put forth on my behalf to get me into my dream house. Thank you!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

We made it and we could not have done it without the help of Veterans United and the Veterans United Team. The online reviews are true to their word. If you're Active Duty or a Veteran, you are fortunate to have access to an incredible team and resource as part of your home buying process. Highly recommend considering Veterans United.

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Again, can't talk enough about Tim and Carrie. Wish we had more of them for other veterans.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4.5 out of 5 Stars
Would Recommend
headshot image of Brad Dickherber

Loan Officer: Brad Dickherber

NMLS# 2091067

5 out of 5 Stars
Would Recommend

Just wanted to say thank you to everyone for all the help that I received along the way from everyone. The whole process felt very easy to accomplish. Stress free due to the commutation and easy access to web site. Everyone was very helpful. This is the second house I have bought with Veterans United and I would recommend Veterans United to anyone. Also thanks so much for the house warming gift. Great surprise.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

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5 out of 5 Stars
Would Recommend
Photo submission from Kevin D.

I had no surprises during the process. The team I worked with explained the process and timeline clearly and kept me informed. I have am very happy with the team that I worked with.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

This process was easier than buying a car! It was seamless! Everyone was very good and professional, got straight to the point and handled business. It was such a pleasant experience!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Kathy Monnig did a great job!

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Thanks!

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend

The whole experience with Veterans was probably one of the best experiences we had and had no complaints I would recommend the whole team to anyone! Thank you!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Jordan Showalter was fantastic and once I have the funds to buy land and build my business I will be using Mr. Showalter as my lender, as well as Jennifer as my real estate agent. I usually don’t get impressed by peoples performance since its there job to help but these two would go above and beyond making sure I was comfortable with everything and basically held my hand throughout the whole process since I knew absolutely nothing about how this process works. If any friend of mine needs a house and is also a veteran I will recommend them to this company and apologize to any other lender but only recommending them to Jordan and to Jennifer as the real estate agent.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

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