To Philip, Jared and Vickie, and anyone else within the Veterans United footprint that supported this journey for me, I am so grateful. My son and I will have a "getaway" that is not too far away where he can swim and enjoy Lake Erie, and others can enjoy the space too. God bless you all! And fortunately or unfortunately, hahaa, this will not be the last time I am your customer!
This was my second time using Veterans United, and overall, I had mixed feelings about the experience. While my loan officer was very communicative and informative throughout much of the process, there were a few important areas that left me frustrated.Unlike my first time with Veterans United, I was not involved in the process of locking in my interest rate. I was blindsided when I was simply told that a rate had already been locked without any discussion or input from me. When I asked questions about it, I felt like a burden rather than a valued client. It left me feeling uneasy and a bit mistrustful of the process.Additionally, there was confusion regarding my military service verification. Despite having all necessary documentation the first time I worked with Veterans United, this time I was suddenly asked for additional documents without a clear explanation — I was simply told "things change." This caused unnecessary stress that I feel could have been avoided with better communication.I appreciate my loan officers responsiveness and helpfulness overall, but I wish the experience had been more transparent and consistent, especially given my past positive experience with the company. I most likely will be using a different loan company next time.
Meh, nothing really to say, super all around experience and everything worked! Proof's in the pudding
Great experience from start to finish. My first time buying a house. My team made it a seamless process.
A GAIN COULDN'T HAVE ASKED FOR MORE WENT FROM LOAN APPLICATION TO CLOSING IN 31 DAYS! GREAT JOB .
Great people
Shay and Molly helped immensely guiding me through the process. The whole team is top notch and should be awarded for the help & work with buying this home. Thank you to all!!!
Keep up the good work
I am so glad that I contacted Veterans United home loans!
Ready to see for yourself?
Experience first-hand why 331,751 homeowners give us a perfect score!
Second time using Veterans United! Overall a great experience, yet again.
Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.
Everything was handled great and the whole team made the whole process quick and easy
You guys made my first time mortgage experience so much smoother than it could’ve been. Thank you all so much. My family and I love this new place and couldn’t have gotten here without you all. Thanks again from all five of us!
