I would prefer doing paperwork in person and not through an app
Everyone was nice and always willing to help with any problems.
Amazing to work with!! Literally from approval to closing in 1 month. Trust their realtors. Trust your home buying team. They will always watch you six. They will be there everyday with an answer or a way to get the answer quickly.
Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.
VU continues to exceed expectations. This is our third home purchase with them. Will use again and recommend to our friends.
Veterans United portal: I really liked the portal. Very user friendly was so easy to navigate. The Meet your team was so nice to put a face to voice. I like how the portal broke down process of the morgage.
Title processing: Great. I was involved in choice of the named company. Even though they were on the west side of the U.S. the process went pretty smooth.
The Veterans United team used all the communications applications, Voice, text, and email to keep process updates. Example letting me know via text, email and phone call to let me know I had a task open on the portal. All these little touches helped to make the mortgage successful.
Referral: plan to let everbody know they need to consider Veterans United for future mortgage needs. The only thing that could have rated this process more than 5 stars would be meeting team in person or even meeting Rob Riggle. I will say we rate your sevice but inorder for the procees to work the customer must be proactive too!
Thank you! MONA S.
I felt the process was smooth, everyone involved was awesome and understanding! Great experience!
We couldn't have had a better team guiding us through the home buying process.
Between Doug and Tim we went from looking, to putting in an offer and closing in under a month. Everyone has been amazing and I can't recommend everyone strongly enough.
This company does such an amazing job keeping you on track. The updated To-do list in my portal and detailed instructions on what they needed and how to obtain them was amazing. The team reached out constantly to make sure I was taken care of every step of the way making this process feel like a walk in the park compared to some of the horror stories I have heard about purchasing a home.
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Thanks to everyone for working with us on our assumption loan.
The entire team was very easy to work with. They were extremely helpful in making sure all my questions were answered. I would recommend my friends & family to use Veterans United in the future.
Couldn't have asked for a better loan consultant or better one to work with he made sure it all went smoothly even when the crap hit the fan at the end with our buyers loan, he got us through and kept us updated every step of the way... Definitely recommend. Without Levi Brugger we wouldn't have ever made our dream home come true he was awesome.
That about sums it up.
Our team was awesome! They constantly checked in and helped us out whenever we needed it!! Thank you!