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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,287

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 658 refinance loan reviews from Massachusetts

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5 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

From start to finish the mortgage team was there to answer any questions and concerns. They made me feel at ease and breath easy. I would recommend Veterans United to anyone and only have high praise to all of my team! Thank you so much! For everything!
Tom S

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4 out of 5 Stars
Would Recommend

Haley and Diana Ess were great!!! Only issue i had is that my payments didnt get made on time and i have late payments now was the title companies issue apparently otherwise i would say 10 out of 10 hopefully

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend

Amazing personal service and great crew all around!

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

4 out of 5 Stars
Would Recommend

Thisnis the 2nd time we have gone thru Veterans united. First was to buy our current home while selling the house we were living in. That process could not have gone better down to.coordinating both closings on the same day. 2nd time was a refinance and again the process was seemless. I would most definately recommend any veteran to go thru veterans united for your home purchase or refinance. Thank you Veteran United and your Team.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

This is my third times working with Josh, and that explains a lot about his service as a loan officer. He always make time for us, and his responses are very quick. I would give him more than a 10 for sure.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Brandon and Caytlin just do all the things to make a refi like we did a breeze. I couldn’t ask for better people to work with during this process. A+

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Title signing was weird experience and passed on my analysis to Chris rohr

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Knowledgeable and great to work with.

headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

4 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Everyone we worked with was great, never felt rushed and always got answers when they were asked. The user interface on the VU website was miles ahead of anyone else's, everything was right there and easy to understand, a huge time saver when going back to previous loan estimates or checking on documentation needed. The refinance process is a bear but it was made relatively painless by VU. We'd use VU again.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Veterans United has been great. I highly recommend every veteran or family of, to work with this company! 10/10

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Communication was excellent. I always felt like we were always on the same page. They knew what I wanted at each step before even talking to me.

headshot image of Katie Anderson

Loan Officer: Katie Anderson

NMLS# 1588479

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5 out of 5 Stars
Would Recommend

A good painless process that flowed smoothly from the start and concluded on time.

headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Veterans United is a great company to work with, the guided checklist process is easy to follow and communicating with the team is easy and will follow up regularly.

headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

From start to finish Mason‘s team made the process amazingly easy I didn’t think that it would be done in the short amount of time that it was. This is the second time that I’ve used veterans United and I won’t even think twice about using veterans United again in the future.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Everything worked out great after he put everything together

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

More Reviews

See all 415,287 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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