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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,287

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 1,813 refinance loan reviews from Illinois

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5 out of 5 Stars
Would Recommend

The service I received was excellent.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Veterans United made our refinance as easy as it could possibly be!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend

The process is balanced with the right amount of automation and in person care by a seasoned team.From the first call to closing, the team made it so easy. Support videos and follow-up communication meant that I never had a question that wasn’t addressed quickly.Just a good group of people doing a great job.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I’ve used Veterans United several times - whether it’s for an initial home buy or to refinance. Their portal system is great and an easy way to track where I’m at in the process. Their loan officers and staff are knowledgeable and resourceful individuals who provide quality customer service. I recommend them for any home buying or refinancing needs.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Veterans United and Haley Smith were great to work with! They were able to get me competitively low interest rates compared to the market and they were able to process it quickly!Thanks to them, I was able to do a quick cash out refinance on my investment property. From this cash out re-fi, I was able to buy myself a new jeep!!

headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
Photo submission from Trumane A.

To any veteran thinking about buying a home, please contact Veterans United. They make it fast and easy and are trustworthy.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
Would Recommend

I was just shopping around and one of the lender happens to be Veterans United. Toby dropped me a message which I ignored at first but as soon as I replied, he quickly sent me more messages through voice mail and email pertaining to of all my question.I was pretty busy at that time and did not get back to him after almost 2 weeks and was very surprise that he facilitated my request to adjust some numbers that would fit my current financial situation.Toby and the entire team that have worked on getting my transaction completed were nothing but all "professionals". I have already recommended Veterans United to my son who is currently in active duty and is planning to buy aa house in the future.

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

The Veterans United Team made our refinance extremely easy resulting in closing ahead of planned date. We would certainly recommend this team to fellow veterans and friends looking to buy a new home or refinance a current mortgage.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

4 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

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4.5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

4 out of 5 Stars
Would Recommend

Looking forward to lower my rates even more.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Same as above

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

4 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

These guys made our house buying and refinancing extremely easy. A great group of people to work with. Yes I would recommend them to anyone and everyone.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

More Reviews

See all 415,287 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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