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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,383

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 11,224 home purchase loan reviews from Illinois

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5 out of 5 Stars
Would Recommend

Honestly if it wasn’t for Holly and Veterans United I don’t know if I would’ve ever owned a home. They gave me the tools to build my credit they told me exactly what to do and what to pay. And when the time was right the did everything they could to get me into my first home. They are super friendly and helpful and I will definitely be letting my battle buddies know about them. Thank you for all your help God Bless you all!!!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

The whole team worked together keeping us informed and well updated throughout the whole process. I'd recommend Veterans United to everyone.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Thank you for your help

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Would Recommend

Veterans United has done a wonderful job at getting our forever/ retirement home.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

You guys was awesome...I never bought a house before..and didnt have any credit history..and u guys walk me threw it every step to get approve for the loan..I had several meltdowns but josh kittle was very understanding every time I didnt understand something and he talk to he in words that I understood..and calm me down..I will definitely tell a other veteran to use VA HOME LOANS...thank you guys for everything it's a great house!!!.👍👍

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

I want to thank Brenda Kelly for the help she gave us. She was so responsive to all the questions I asked, and in many cases proactive in letting us know what was coming next. She was friendly and fast and took great care of us. Thank you so much Brenda! I also thought the portal was great. It was easy to upload documentation and let us know what we needed to do.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend

Definitely had a difficult case and the team at Veteran’s United put together a great plan and walked me through every step of the purchase. Can’t thank them enough!

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

So fantastic. Thank you for helping me realize I could have my own home.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United especially for first time homebuyers. They work great as a team. They left no stone unturned from pre approval to house hunting to eventual closing. I appreciated the check in especially during the closing process when things were at a standstill.Thank you for helping me find my forever home!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
Would Recommend

My wife and I as so thankful we chose Veterans Untied! The entire team was truly dedicated to making the whole home-buying process smooth and simple with easy-to-understand language and consistent communication. We can't thank the team enough!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

3.5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

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5 out of 5 Stars
Would Recommend

Of my 13 years of service as a military member. Afghanistan veteran and Ukraine/European support. I am proud to say of all the medals and ribbons. Having this home from the VA LOAN was the greatest honor. Thank you veterans united for your assistance in making my time worth something.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

I've used Veterans United to purchase 3 homes!! Brian Poterbin and Kate Keating worked amazingly hard, dotted all i's and crossed all the t's!! They get my vote hands down!!!
Dawn Hacker
USAR Veteran; CPT MC

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

My Loan officer Schandler Rogers is without question the best. His professionalism, patience, and genuine care made a significant difference, and I truly appreciate all the effort he and his team put into helping me achieve this milestone. I’m a happy homeowner because of their dedication and hard work ethic. Thank each and every one of you.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

3.5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend

Veterans United was beyond helpful with all the steps with purchasing our first hone. Any questions I had was answered promptly. They were a great lender to work with.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

4.5 out of 5 Stars
Would Recommend

Anyone that is out there listening to me, believe it when I say my team were forthcoming and have the answers for helping veterans achieve the goal which they are reaching for with and for their families. I love these guys and will do anything' in the world for any of them.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Our home loan team made the whole thing such a breeze for us, especially being first time home buyers. Our team, Kenzie and Eric, treated us so well, and were so personable that they felt more like long time friends and not just home loaners.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

More Reviews

See all 423,383 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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