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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,494

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 3,984 Marine Corps service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend

If I could rate them higher than a 10, I would! Rachel and Grace are the ultimate duo! I had the best experience working with them. They were very hands on and didn’t mind walking me through the entire process. Communication was top tier from both. Grace even took the extra steps to do random follow ups to ensure we didn’t miss anything on the checklist. Rachel and Grace made the home buying process as seamlessly as possible. Whoever gets the opportunity to work with these two will be in great hands. I would recommend them to anyone who uses their loan!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

As a first-time homebuyer, I had a lot of questions, but Nathan and his team made the whole process simple and stress-free. They were super helpful, easy to talk to, and kept me in the loop the entire time. Highly recommend!

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

I just wanted to express how much I appreciate the team at Veterans United who handled my recent loan, and specifically to say how wonderful Scott was to work with. They made everything incredibly easy and answered every question before I even could ask. Absolutely outstanding.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process so much easier and smoother for me. From the very beginning, their team guided me through each step of getting approved for a loan. They were incredibly knowledgeable about VA loans, ensuring I understood all my options and helped me find the best rates. The application process was straightforward and hassle-free, with constant communication to keep me updated. They took care of all the paperwork, making sure everything was in order, and provided me with resources that made it feel like I had a team of experts working in my corner. Thanks to Veterans United, I was able to confidently purchase my home without the stress and confusion that typically comes with buying a house.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

5 out of 5 Stars
Would Recommend
Photo submission from John S.

It’s a dream come true for me and my wife! Veterans United was exceptional for the entirety of our home buying process. Thanks again for all the hard work!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

3.5 out of 5 Stars
Would Recommend
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

3.5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

I just really want to thank all parties involved. I started this process on March 10th. I closed yesterday the 30th of April. Throughout everything there was always someone to speak with when I needed help. I am not planning on moving anytime soon. I plan on being in my new house for a while. But if something should happen and I have to move again. I would definitely try to work with this team again.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Would Recommend

I have already recommended VU to a handful of friends. Shawn and his team did an excellent job throughout the entire process! I cannot say enough how greatful I am to have had with us on our journey to find our dream home!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
Would Recommend
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars
Would Recommend
headshot image of Phyllis Gatlin

Senior Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend
Photo submission from Chase R.

Veterans United couldn't have made it any easier

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Would Recommend

Veterans United made the Entire process easy and with Leanna leading the way it was actually enjoyable

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

4.5 out of 5 Stars
Would Recommend

Overall great experience really appreciate my loan team. Only thing I would say is better communication from my team would of helped a little. It was better toward the end of the loan but I felt lost in this whole process until the end.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience extremely simple and easy. The whole team was always attentive and super helpful towards me.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

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5 out of 5 Stars
Would Recommend

I will recommend Zach Ward to anyone I know who is interested in buying a home. Zach was one of the most professional people I have ever had the pleasure of doing business with. He was always there to answer the call and willing to talk me through any questions I had. As a first time home buyer I was overwhelmed with everything and Zach put me to ease every time I called. Zach made Veterans united feel like a local family owned business and I know they are lucky to have him as a loan officer. Very thankful for everything he has done for us.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Randal and his team at Veterans United were absolutely phenomenal. From day one, they went above and beyond to make sure we understood every step of the process. Randal was always available, always patient, and always transparent. He didn’t just guide us—he empowered us. Every decision we made, we made with full confidence because Randal made sure we had all the facts and support we needed. His leadership, professionalism, and genuine care turned what could have been a stressful process into an incredible experience. Honestly, people like Randal are the reason Veterans United stands out—he truly deserves recognition for the way he leads and serves his clients.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
Would Recommend
Photo submission from Marisol M.

I had an absolutely wonderful experience with veterans United, everyone on Julia‘s team went above and beyond to make the process stress free for my family and I. I can’t think veterans United and Julia Cobb enough. Thank you so much for helping us get into our dream
Home.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Mr. Randal made the process very easy. Was very helpful explaining the process along the way.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
Would Recommend
headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
Would Recommend

Everyone did their job and extra and I feel that’s important. It was understood I was rarely available due to my schedule and everyone still came to bat. I talked to quite a bit of people of all sides, loan companies, realtors, prior buyers and all of them made me feel uneasy about buying a home till this team got ahold of me. Very grateful for them and all their hard work

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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