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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,091

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 4,762 Army service member reviews from Washington

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5 out of 5 Stars
Would Recommend

Thank you veterans united!! Ted is the greatest! He helped us find Shannon, as a team they got us through the maze of finding a home , help us get financed and into a great home that is within our budget and meets our needs. This has been a long hard road for us but Ted and Shannon stuck with us and helped us through everything. You all are great and thanks again. Shannon you are the best, Ted you are the greatest.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

The entire team did a great job from start to finish.
Outstanding crew.
I want to thank them all for the great job they did.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
Photo submission from Henry V.

As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

The process was flawless.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

From start to finish, Veterans United exceeded every expectation. As a veteran navigating the homebuying process, I was initially overwhelmed—but their team made everything feel straightforward and achievable. They treated me with respect, patience, and genuine care throughout the entire journey.Their communication was exceptional. I was never left wondering about the next steps, and every question I had—big or small—was answered with clarity and kindness. My loan officer and the entire support team made me feel like more than just a number; they made me feel like family.What stood out most was their deep understanding of the VA loan process. Their expertise gave me peace of mind, and their dedication to making things work for me was nothing short of incredible. They went above and beyond to ensure that I closed on time and with confidence.Veterans United doesn’t just help you buy a home—they help you believe in the dream of homeownership again. If you’re a veteran looking to buy a home, look no further. This team is the real deal. I’m proud to be a homeowner—and even prouder to have had Veterans United by my side.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

I completely recommend working with Jacob Johnston to anyone! He worked hard to get us the lowest interest rate competing and achieved the same low rate a competitor was offering. Then the option was up to us to decide, no pressure. He is the BEST!!

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Veterans United team is a star wars! Never an odd scene with them. They go stretch their skills to fight with time for us to have our “ closing” achieved as scheduled. You “used the force, Steve”. Thank you!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Just a final thank you to my entire Loan Team! God bless

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth G.

What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

This was a very smooth process and the information given was easy to understand

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

The home buying process was over s year long for me. Many people became frustrated, but not Brian! I also sold a home at the same time and dealt with another lender. I noticed the other lender often reacting when my lender was much more streamlined, thoughtful, professional, competent, and timely. Having such a competent team took one thing, a big thing, that I didn't have to worry about and allowed me to focus on my family and our move!I would literally never work with anyone else.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend

Billy and the team made my whole home buying experience a breeze. They were patient with all my first time home buyer questions, and helped me through the whole process.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4 out of 5 Stars
Would Recommend

After 30 years of working a claim, I was finally granted 100% SC and able to secure a homeloan and get into a house. Working with Kedric I saw VU work doubledown on my behalf, recommended with gusto.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

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5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
Photo submission from Dwaun B.

My team at Veterans United did a wonderful job. Happy to be home.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

More Reviews

See all 423,091 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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