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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,303

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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5 out of 5 Stars
Would Recommend

The whole team was a pleasant experience for me.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend

I appreciate the professionalism and dedication of all that helped in making this dream possible. Without out a doubt, your actions and expertise greatly contribute to the success of this dream. Thanks to all who helped make it happen. I indubitably will recommend your work and support to others who are looking to purchase their dream home in the near future.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4 out of 5 Stars
Would Recommend

Please provide customers additional explanation for why some documents are suddenly required. Please provide interim status for loan process in a timely manner.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

1.5 out of 5 Stars

I will never recommend using veterans united to anyone ever. I will be trying to refinance as soon as possible with anyone else. We purchase our first home with rough veterans united and this was not the same experience.

Response from Veterans United

Hey Crystal,

I’m really sorry to hear that this experience didn’t match the one you had with us before. Buying a home should be exciting, not frustrating, and it’s disappointing to know we missed the mark for you this time around.

I’d love for my team to understand more about what went wrong and see if there’s anything we can do to help. If you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST, but feel free to email anytime.

5 out of 5 Stars
Would Recommend
Photo submission from Henry V.

As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend

I just want to appreciate my entire loan team for working so hard to help me close on my home. I am so appreciative for this.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Painless process, extremely satisfied with these guys!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
headshot image of Larry Burr

Loan Officer: Larry Burr

NMLS# 101972

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth G.

What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Levi was a work horse along with Tim!

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

I am so impressed and grateful with the team. Great communication throughout the process and they worked hard to ensure I was able to buy a home within my budget. I cannot say enough good things about my experience.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Veterans United and the whole team did an outstanding job making the American dream of home ownership come true.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Oh I dont even know where to start... I would like to say THANK YOU to the whole team for the help.Buying a house was the most stressful thing I had to deal with in a long time. You guys made it so easy from day one! I thank you all from the bottom of my heart for making a dream come true without any added struggles and stress. I would be recommending VU to all my friends and family when they need help with the biggest step in their lives. Thank you all again and I wish you nothing but happiness and joy for making Veterans lives easier.- Ali Hamza

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Maddie Mattas

Loan Officer: Maddie Mattas

NMLS# 2057497

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5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

4.5 out of 5 Stars
Would Recommend
headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend

This has been a fantastic experience and I truly appreciate all the assistance and information and my new house

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
Photo submission from Dwaun B.

My team at Veterans United did a wonderful job. Happy to be home.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

My wife and I appreciated all the benefits of using VU.
There were a few we did not know about which we were made known and said..Wow, that is awesome! Frankly, to know you have the support of a company which focuses on veterans is truly amazing! There were many times I heard.."As a veteran you...."
Keep serving our vets VU. You are doing a fantastic job!

headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

I served my Country 25 years with multiple overseas tours. Ive experienced loss both in friends and recently a separation. Reason I say this is Veterans United, my team, took the time to get to know me and my personal journey. This extra mile they took with me was not required but extreamly valued by me. God bless you all for giving me the start to a new life.

headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

More Reviews

See all 415,303 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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