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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
7,151 reviews
464 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 7,151 Army service member reviews from Virginia

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5 out of 5 Stars

I had a great experience with Veterans United. Nick and Tyler were excellent throughout the loan process and made everything straightforward and easy to understand. They were responsive, kept me updated, and were always available when I had questions. From getting started through closing, the entire process went smoothly. I would definitely recommend Veterans United to other Veterans looking to purchase a home.

headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Fahad, Jared, and the entire team were phenomenal! Kept us well informed and were always very responsive.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Photo submission from Joshua D.

Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

I truly cannot say enough good things about Harry Basnight and his team at Veterans United. From start to finish, Harry absolutely crushed it.He was professional, knowledgeable, responsive, and ALWAYS available when I had a question — or one of my routine home-buying meltdowns. 😂 He never made me feel like I was bothering him, always took the time to explain what was happening, and somehow managed to keep me calm throughout what can be an incredibly stressful process.Harry made me feel like he genuinely cared about getting my family to the finish line, not just closing another loan. Having someone I trusted completely throughout this process made all the difference.I would recommend Harry and his team 100x over. If you’re using Veterans United, ask for Harry. Seriously. ⭐️⭐️⭐️⭐️⭐️Thank you, Harry, for helping us get HOME! 🏡❤️

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

Rob, John and Tina were excellent to work with. They understood our concerns and answered all our questions and made this a smooth and easy process. I would definitely recommend them to all veteran friends.

headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

— Outstanding Experience with Veterans United —I can’t say enough good things about my experience with Andy, my loan officer, and Rachel, my loan coordinator, at Veterans United.
From the very beginning, Andy was professional, knowledgeable, responsive, and genuinely committed to helping me through the home loan process. He took the time to explain everything clearly, answer my questions, and make sure I understood what was happening every step of the way. I never felt like just another customer, Andy made me feel valued and cared about getting the best possible outcome for me.
Rachel was equally amazing. She was incredibly organized, responsive, and helpful throughout the entire process. Whenever I had a question or needed clarification, Rachel was always there to help. She kept things moving, communicated updates clearly, and made what can be a stressful process feel much more manageable.
Andy and Rachel made an outstanding team. Their communication, professionalism, patience, and dedication really stood out. They went above and beyond to make sure everything stayed on track, and I always felt that I was in good hands.
Home buying/selling and refinancing can be overwhelming, but having the right people in your corner makes all the difference. Andy and Rachel absolutely delivered that experience.
I’m extremely grateful for everything they did and would highly recommend Andy, Rachel, and Veterans United to any surviving spouse, active-duty service member, or veteran looking for a team that truly cares about its customers with genuine results.
Thank you, Andy and Rachel, for making my experience such a positive one! You both were fantastic!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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5 out of 5 Stars

The team from Veteran United starting by Tyler was extremely helpful and made things really easy for us, we really appreciated.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Veterans Hnited bent over backwards and went further out of their way than I even thought possible to help me use my VA Home Loan to get a house. Words alone cannot express my gratitude enough. 20/10 would recommend.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Photo submission from Jabril M.

I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4 out of 5 Stars
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

3.5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

4 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

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Experience first-hand why 381,535 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

The entire process was amazing! Harry Basnight’s team was on top of everything from start to finish. If I had a question, it was answered. If I had a concern, it was addressed. If there was something I missed, it was brought to my attention.Harry and his team made my wife and me feel completely at ease and helped eliminate a lot of the stress that comes with purchasing a home. We are so fortunate that we chose Veterans United, and I would absolutely recommend Harry and his team to my friends and family!Thank you, Harry and team, for making the home-buying process such a great experience!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

They were very helpful throughout the entire process of getting to the finish line

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4.5 out of 5 Stars

no ccmment

headshot image of Moya Brown

Loan Officer Team Lead: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Photo submission from Matthew J.

We will always recommend Veterans United. Eric and Brittany Miller were absolutely amazing!!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars

My team was great!! Always available.

headshot image of Jessica Himes

Loan Officer: Jessica Himes

NMLS# 2433615

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

4.5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

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