Overall, my experience was incredible. The team was patient when insurance threw us a curveball. The communication and constant reaching out was what stuck out to me the most. My only complaint, and it has nothing to do with the people themselves, is that the entire to-do list should be posted from the beginning. I understand more "tasks" come up as we go along and not every buying experience is linear but if there are "tasks" that must be done that are known from the beginning it would be beneficial to see them all.
Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!
I started my home buying process months ago. Kellen and Veterans United have been there throughout answering questions or just checking in on how looking at houses was going. This is a group of people who legitimately care about the people who have served this Country. Every representative I spoke with during this process took the time to answer all of my questions. You really do feel like you have a entire team with you when you are buying a home with Veterans United. Thank you!
The team at Veterans United were sent to us from the man upstairs!!! “Only” gave them a 10 because that was the highest allowed!! They even sent a gift prior to receiving our clear to close! Highly recommend Veterans United!!!
Starting with shawnee, she was very energetic and excited to work with us on our first home. She made it very easy and painless to transition to nick. Once he took over he was very communicative and let us know when things were going to hit the "to-do's". Everything was great and painless! I will do everything I can to send friends and family this route!Thank you,
I would highly recommend Veterans United for all veteran's seeking home loans! Throughout the entire process, you will feel like you're a VIP at a 5-star resort! There's no pressure, the process was seamless, and the team was a well-oiled machine!
Thank you Aaron Rand and Veteran's United for getting me into my new home!
Thanks to Kayla and the VU team for an amazing experience. It was a stress-free experience thanks to their knowledge. We will definitely spread the word.
We felt like our team made our dreams come true!
Overall, my home buying process couldn't have been better! Other than one area that no one except the builder had control of. Our realtor that VU recommended was wonderful, our loan officer was a 10+ and the entire process from start to finish was exceptional. One thing that gets overlooked is the portal. I think the VU portal is awesome! The ability to watch the process is similar to watching your Domino's pizza in the app. You can see where it's at and what your loan officer is needing. The portal is great! Thanks for a rock star performance, VU and Cal!!!
Thank you!!
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I loved this whole experience. Thank you all so much for helping me achieve my dream of owning a home and building an asset!
I only wish E-signing was available as requested to accommodate my nerve damage as requested.