I thank the entire team for your attention to detail and due diligence to get the job done. Thank you to Dennis the secret weapon at the end of this journey, thank you for getting us over the hump!! things turned out better than we expected.I have to make space for the great and wonderful Oz, the wizard to the madness Lupe Ortiz, you're a bad Girl and I humbly bow to your genius my sister. So easy to talk to while correcting my past mistakes. You're a ministry by yourself, thank you for all your help. If you didn't know your job, I would have been stuck possibly not ready in the timing I needed to be. Thank you again too everyone!!!
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
Blake Thompson always had time, was patient, understanding, and caring even when the subject was not homes and getting a sale he listened when a veteran needed to vent. Blake showed true character....by caring for veterans first and their personal needs which in turn helped in the process of completing the sale of a home.. Thanks Blake....Tom. Paul
Love You All
Happy in Up North Michigan. Thank you, Veterans United!
Overall, just a great experience. I would highly recommend veterans united to any veteran purchasing a home.
The constant miscommunication from the internal teams at VU is extremely poor. There were multiple times I had a conversation with one and a completely different message was passed along leading to extreme frustration. The underwriting team especially.
Response from Veterans United
Christopher, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.
Just a HUGE THANK YOU to the TEAM!!!!
No Ordinary Experience.
If they would have just stayed with our file from day one this all would have been figured out way faster and way smoother. The whole process was kinda of a joke and submitting the same documents over and over was frustrating.
Response from Veterans United
On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Michael, we value your patience and commitment in sticking with your loan process. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.
This was my first home buying experience. I had heard the nightmares and stress of home buying from friends and family in the past. Luckily a few friends recommended Veterans United because It was the least stressful and best home buying experience they’ve ever had. I’m so glad I went with Veterans United because they maintained constant communication, made sure I understood every step of the process, and really went to bat for me when it came to purchasing the home I wanted. I don’t know what I would’ve done without the team at Veterans United. I would recommend them to anyone and I would gladly come back to them if I’m ever in the market to buy a new home. Thank you again.
